13 Aug 2026

Sales Manager Mass and Middle core Retail, Card Issuing at KCB Bank Kenya

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Job Description

Kenya Commercial Bank Limited is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It als…

Sales Manager Mass and Middle core Retail, Card Issuing

KEY RESPONSIBILITIES: 

  • Grow Card sales through issuance of new credit cards, prepaid cards, and debit cards for new business to grow the portfolio. (Physical and Virtual)
  • Drive card utilization to deliver value to the bank through card usage.
  • Direct, coordinate and manage Card Sales activities for the card sales team.
  • Enhance extension of appropriate credit limits to achieve a quality asset book and acceptable NPL.
  • Identification of new Card business opportunities and maintaining the relationships through cross-selling of bank products to diversify the revenue base to maximize financial returns,
  • Build and maintain customer relationships in order to achieve excellent customer service and Customer loyalty through the introduction of customer-friendly products and solutions
  • Manage and develop the Sales Team to drive and achieve sales targets of 10 closed sales per month while growing the performance.
  • Actively provide leadership during product campaigns, through presentations and sales promotions like the introduction of the new application forms.
  • Analyse market intelligence received from the sales teams and generate recommendations for product development/modifications.
  • Provide training and coaching to the Sales Team, branch staff and retain a high-performing sales team.

KEY REQUIREMENTS

  • Business Related Degree
  • 4 years of experience in Card Issuing
  • 3 years of experience in Sales
  • 1 year of experience in Card Portfolio Management
  • 2 years of experience in Card Services
  • 1 year of experience in Relationship Management


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : August 19, 2026





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