Job Ref: EHC/003/2024

Key Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team.
• Design and implement a strategic business plan that expands company’s customer base and ensure its strong presence.
• Own recruiting, objectives setting, coaching and performance objective monitoring of sales representatives.
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
• Present sales, revenue and expenses reports and realistic forecasts to the management team.
• Identify emerging markets and market shifts while being fully aware of new products and competition status.
• Gather competitive information and identify trends that affect current and future growth of sales and profitability.
• Lead and motivate the sales team to build winning market positions and drive growth agenda through developing and nurturing strong business relationships.
• Identify positive sales team results and maintain these outcomes throughout.
• Motivation and incentive programs and identify and resolve staff issues. Hold performance appraisals and performance improvement programs through continuous training
• Developing and implementing effective sales strategies for the company.
• Set KPIs and targets for the sales teams, and push for ongoing performance and growth, ensuring set targets are met and exceeded while focusing on achieving the set monthly revenue/ targets for the company.
• Resolve issues in the sales department to include customer’s issues and facilitate communication with customers.
• Manage branches ensuring they are well staffed and meeting branch targets
• Plan monthly, quarterly and annual sales forecasts and provide detailed and accurate sales forecasts.
• Establish and implement strategies to motivate the sales team and head the monthly and weekly meetings with the sales team
• Foster a competitive yet collaborative team environment, providing overall guidance and supervisory of the team.
• Meet with potential customers and be in charge of major accounts and grow long-lasting relationships by understanding their needs
• Open dealership market countrywide with aim of growing business countrywide
• Monitor and analyze performance of company’s products nationally and suggest improvements.
• Liaise with Marketing and production departments to ensure brand consistency and improvements.
• Ensure correct data on daily, weekly, monthly sales reports is given.
• Send daily, weekly and monthly sales reports.

Requirements

Qualifications, Knowledge and Experience

• BS degree in business administration or a related field.
• Successful previous experience of 4 years’ as a sales head or sales manager, consistently meeting or exceeding targets.
• Having worked in Insurance, Sacco/ Banks & FMCG Manufacturing companies will be an added advantage.
• Finance, statistics, and substantial experience in Sales and Marketing.

 Key Competences                                                

• Committed to continuous education through workshops, seminars and conferences.
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.
• Proven ability to drive the sales process from plan to close.
• Strong business sense and industry expertise.
• Excellent mentoring, coaching and people management skill.
• Good planning, organizational and time management skills.
• Exceptional customer service skills iii. Rapport building and ability to influence.
• Demonstrate a high degree of sensitivity, confidentiality when dealing with internal and external customers.
• Have a high sense of accuracy and attention to detail. Business and financial acumen with high work ethic, tenacity and flexibility.
• Have good numeracy and substantial experience in Sales and Marketing skills.
• Highest level of personal and professional integrity.