What you will do

Financial Target Delivery:

• Deliver financial targets, 3 Businesses, for the allocated customers/ team.
• Understand & drive improvement actions to secure a profitable account/ sales area through timely portfolio, commercial actions & necessary competitiveness measures impacting project/ account management costs

Customer relationships:

• Build solid understanding of customer’s business environment, strategy, financial perf./ value chain & operations, incl. their short & long-term ambitions
• Build & cultivate strong understanding, relationship & alignment across all levels of Customer’s organization
• Build & successfully execute account plans securing objective & time bound actions to generate, nurture and win opportunities.
• Amplify customer’s voice by identifying gaps across customer touchpoints systematically driving proactive improvement actions and closing the loop with customers

Accelerate Sales Funnel: 

• Nurture opportunities & mobilize right resources based on customer’s needs, buying process & opportunity maturity (time & budget)
• Lead Generation / Opportunity Identification both Outside-In (customer discussions, marketing campaigns, tenders etc.) & Inside-Out (market growth initiatives- BD plans/ new geographies/ new segments, contract renewals/ capacity expansion/ installed base management etc.)
• Lead qualification and nurturing activities to accelerate time to win
• Capture customer requirements accurately using different questioning techniques to configure solutions that maximize value for Customer & for Tetra Pak

Planning & Forecasting:

• Monthly forecasting, for 3 businesses, to secure base material, production & financial planning

Commercial Compliance:

• Understand & comply with Tetra Pak’s Commercial practices framework, regulatory framework & general code of conduct.

We believe you have

• 03-04 years of relevant experience in customer management.
• Customer-Centric Mindset: Prioritizes customer needs and builds long-term relationships, not just short-term sales.
• Integrity and Transparency: Operates with honesty and openness, fostering credibility with clients.
• Resilience and Persistence: The CCA market often involves long sales cycles, urgent challenges and complex negotiations.
• Continuous Improvement: A growth mindset focused on improving processes, learning about new technologies, and understanding evolving client needs.
• Industry Knowledge: Understanding of the packaging industry, including materials, regulations, and trends. This can significantly enhance credibility when speaking with clients.
• Sales Expertise: Proven track record in B2B sales, with experience in consultative selling, lead generation, prospecting, and closing deals.