Responsibilities

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.
• Manages and coordinates sales and marketing activities
• Develops and implements a sales and marketing strategy and annual plans in conjunction with the other departments.
• Conducts market research to determine market requirements for existing and future products including carrying out regular customer surveys
• Develops and maintain long-term relationships with clients through managing and interpreting their requirements;
• Builds and maintains relationships with key partners in assigned accounts/prospects
• Facilitates customer relationships to ensure timely resolution of customer issues and queries
• Sells products by establishing contact and developing relationships with prospects; recommends solutions.
• Follow up on all leads, requests/quotes issued to new/potential clients to ensure the business is secured.
• Attain the communicated monthly sales turnover.
• Actively make client visits and follow up to ensure client satisfaction and secure business.
• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Prepares reports by collecting, analysing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops; establishing personal networks and benchmarking state-of-the-art practices.
• Calculates client quotations and administers client accounts by disseminating sales documentation including invoicing and payment dispatches
• Assists in negotiating tender and contract terms and conditions to meet both client and company needs

Key Qualifications

• Bachelor’s degree in Sales & Marketing or relevant field
• Over 3 years of experience preferably in clearing, forwarding, freight and logistics
• Knowledge of Microsoft Office, Research methods
• Negotiation skills. Organizational and prioritization skills
• High levels of creativity & Integrity
• Strategic Thinking, Self-driven, and Service-oriented
• Positive self-motivated, Builds lasting bond
• Excellent communication, interpersonal and customer service skills
• Knowledge of data analysis and report writing
• Ability to understand and follow company policies and guidelines
• Strong analytical, organizational and creative thinking skills
• Problem-solving skills
• Knowledge of clearing and forwarding policies
• Proven track record in sales