23 Nov 2023

Sales Officers – Retail Life (Alternative Channels) – Multiple Locations at CIC Insurance

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Job Description

CIC Insurance Group Limited, commonly referred to as CIC Group, is an insurance and investment group that operates mainly in Kenya, Uganda, South Sudan and Malawi

Locations: Nairobi,  Kitengela, Nanyuki, Nyahururu, Machakos, Kiambu, Nyeri, Nakuru, Kisumu, Homabay, Bomet, Embu, Meru, Kakamega, Eldoret, Kisii, Bungoma, Kericho, Kilifi,Mombasa and Kitale


We are seeking to recruit Sales Officers to be assigned at our various branches countrywide.

The key responsibilities will include:

  • Generating new retail life business from the allocated Market/Channel;
  • Educate new and existing clients on retail life products;
  • Attending to customer queries and complaints;
  • Liaising with the various departments to ensure timely service delivery to the clients
  • Providing timely and accurate quotations within the turnaround times
  • Gathering market intelligence to ensure updated product range;
  • Follow up to ensure persistency is at the acceptable rate; and
  • Promoting CIC brand.


  • Minimum of a Diploma in a business related course.
  • A Bachelor’s degree is desirable
  • Relevant professional qualifications in Certificate of Proficiency in Insurance – COP/ECOP/ Diploma in Insurance (AIIK/CII)/LOMA
  • Excellent communication and presentation skills
  • Good negotiation skills
  • Problem solving skills
  • Excellent customer care skills

Method of Application

Submit your CV, copies of relevant documents and Application to  [email protected]
Use the title of the position and Desired Branch/Region as the subject of the email

Closing Date : 22 December. 2023


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