Experience: 2-3+ years in sales or client relationship management

Compensation: Base Salary + Commission

Key Responsibilities

Strategic Engagement:

• Introduce the platform to personal care and beauty businesses, from small single-location shops to high-end multi-location establishments.
• Customize your approach to meet the unique needs of each business owner, providing tailored solutions to demonstrate long-term value.

Relationship Management:

• Build and nurture relationships with business owners and professionals, ensuring they feel supported and confident in using the platform.
• Act as a strategic partner for high-value clients, offering insights and advice to maximize their engagement with the platform.

Ongoing Support:

• Ensure businesses and professionals onboard successfully and continue using the platform effectively.
• Troubleshoot issues, provide training, and maintain regular communication to address concerns proactively.

Sophisticated Selling:

• Present to high-level decision-makers and navigate complex sales cycles with multi-location businesses.
• Demonstrate professionalism, strong negotiation skills, and the ability to communicate with a diverse range of clients.

Data-Driven Results:

• Collect and analyze feedback from users to identify areas for improvement and support the Product and Business teams in refining the platform.
• Meet and exceed sales and engagement KPIs, with an emphasis on long-term platform adoption.

Qualifications

• Experience: 2-3+ years in sales, business development, or account management, preferably with experience working with decision-makers in multi-location businesses or high-value clients.
• Relevant Industries: Experience in SaaS, personal care, retail, or a similar sector is an advantage.
• Proven Success: Track record of meeting or exceeding sales targets and managing complex sales cycles.
• Communication Skills: Excellent presentation, negotiation, and interpersonal skills.
• Strategic Mindset: Ability to analyze client needs and propose tailored solutions.
• Professionalism: Confident and polished, capable of representing the platform to high-end establishments.
• Passion for the Industry: Interest in the personal care and beauty sector is an advantage.
• Mobility: Willingness to conduct in-person visits and travel within Nairobi and surrounding areas as required.

Why Join Us?

• Professional Growth: Gain experience working with diverse businesses, from small shops to sophisticated multi-location enterprises.
• Impactful Work: Help transform the personal care and beauty industry with innovative tools.
• Rewarding Compensation: Competitive base salary with performance-based commission structure.
• Make a Difference: Join a team that values long-term relationships and meaningful impact.