LifeBank is a medical distribution company that uses data, technology and smart logistics to improve the discoverability, affordability, safety and delivery of essential medical products like blood and medical oxygen to hospitals and healthcare facilities.

Job Overview

The Medical Sales Representative will be responsible for promoting LifeBank Kenya and its products to hospitals. She/he will build market positions for LifeBank Kenya by identifying, developing and negotiating business relationships that translate into sales. S/he will work to retain and grow the client base of the company, foster client relationships and develop new opportunities for LifeBank Kenya’s products and services.

Roles and Responsibilities:

• Work with the marketing and sales lead to prepare and deliver suitable sales pitches, proposals and presentations to prospective LifeBank customers
• Work in line with company policy to achieve set sales targets and outcomes within schedule in assigned territory
• Prepare and follow up on territorial sales forecasts on a weekly and monthly basis.
• Ensure Proper Coverage as per the planned Frequency per customer segment.
• Establish, develop and maintain positive business and customer relationships
• Provide daily call reports as well as weekly and monthly report of sales efforts in marked sales territory
• Regularly follow up with active and signed hospitals to ensure they are using the app and placing orders
• Resolve customer complaints by investigating problems; developing solutions; preparing reports and making recommendations to management
• Develop strategies for increasing opportunities to meet and talk to contacts in the medical and healthcare sector;
• Coordinate all issues with key clients between sales, fulfillment and customer support
• Stay informed about the activities of health services in assigned particular area.
• Expert level knowledge of department processes and products to serve as the first line of support in resolving internal and external customer issues.
• Perform other duties as assigned

Requirement

Educational Qualifications

• BSc in Biological and Medical Sciences, Sales and Marketing, Business Management or any other related fields.

Experience

• 1-2 years experience in direct sales in the Pharma and healthcare industry
• Experience in the medical or Pharma industry is a plus

Skills And Abilities

• Good organization skills and results driven
• Highly Self motivated
• Highly analytical with a drive for numbers
• High level of professionalism
• Result-oriented team player with exceptional motivation and interpersonal skills.
• Relationship management skills and openness to feedback
• Excellent selling, communication and negotiation skills.
• Good written and verbal communication skills
• High proficiency in MS Office Suite
• Must be able to prepare management reports and correspondence
• Good initiative, time and stress management skills

Personal Attributes

• Have a deep desire to work in the startup industry
• Sociable and friendly
• Confident and pleasant
• Loves a challenge

Work Environment

• Field visits to Clients sites at least 4 days in a week.
• Will be required to write proposals and reports

Reporting Structure

• Will report to the City lead, and Country CEO where necessary