The Jitu is a software and technology provider based in Nyeri, Kenya. We chose Nyeri because we believe the talent in this area of the world can compete globally. If you would like to work for a company that believes in Nyeri and plans to be a GIANT globally then please apply for an opening with us. One of the foundations of The Jitu is we hire based on talent and we promote based on the individual’s ability to deliver quality solutions. We do not care which tribe you are from or if you are male or female.

Key responsibilities:

• Perform basic Salesforce administration tasks, including user account maintenance, reports, dashboards, workflows, and other routine tasks.
• Assist in training new end-users on the Salesforce platform.
• Grow the Salesforce skill set across the organization.
• Maintain Salesforce databases and ensure data integrity.
• Provide Tier 1 support to business users, addressing immediate operational and/or technical issues.
• Collaborate with various teams to optimize Salesforce functionality and improve user experience.

Competencies

• Minimum 1-2 years of experience as a Salesforce.com administrator.
• Proficient in Salesforce administration, with a focus on Sales Cloud.
• Familiarity with Salesforce.com Admin tools (Admin I certification preferred).
• Ability to manage multiple tasks simultaneously.
• Excellent problem-solving skills and a customer-focused attitude.
• Strong communication and interpersonal skills.