About the Role

• We’re looking for motivated sales professionals ready to thrive in a fast-paced environment. You’ll be the voice of our Membership Program, helping customers see its value, closing deals, and building long-term relationships.
• Schedule: Monday to Sunday, 4:00 p.m. – 5:00 a.m. (Kenya time, EAT)
• Days Off: 2 days per week
• Breaks: 1-hour lunch break

Responsibilities

• Provide excellent customer service to attract and retain members
• Be available on calls during your shift, ensuring responsiveness and professionalism
• Present and promote the Membership Program with persuasive communication
• Deliver at least three strong rebuttals per call to highlight program benefits
• Handle approximately 40 calls per day with consistency and quality
• Close sales effectively and maximize revenue opportunities
• Upsell products, services, and memberships when appropriate
• Build trust and long-term relationships with customers

Qualifications

• Candidates must have a minimum of six months of sales experience
• Strong English communication skills.

Required Skills

• Strong sales and negotiation skills
• Ability to pitch services and products confidently
• Skilled in overcoming objections and closing deals
• Experience in upselling and cross-selling
• Excellent communication and customer service abilities
• Resilience and adaptability in a fast-paced environment