Minimum Qualification and Experience
For appointment to this grade, a candidate must have:

• Diploma in Secretarial Studies with three (3) years’ working experience;

OR

• Stage III Single and Group certificates with nine (9) years working experience;

OR

• Bachelor’s degree in any of the following disciplines: Secretarial Studies, Business Office Management, Business Management or equivalent qualifications from a recognized and accredited institution;
• Proficiency in computer applications; and
• Demonstrated merit and ability as reflected in work performance and results.

Duties and responsibilities at this level will entail:

• Taking oral dictation;
• Word and data processing;
• Managing e-office;
• Operating office equipment;
• Handling telephone calls and appointments;
• Maintaining office diary and travel itineraries;
• Managing office protocol;
• Ensuring security of office records, documents and equipment;
• Maintaining an up-to-date filing system in the office;
• Preparing responses to routine correspondence; and
• Managing office petty cash.