Responsibilities

Milestone Performance Management

• Lead the design and implementation of a milestone performance management framework for a large fixed-amount award.
• Maintain oversight of more than 170 milestones across 13 countries and multiple technical areas, including malaria, MCH, HIV, TB, and polio.
• Establish standardized processes for milestone monitoring, verification, forecasting, and reporting.
• Develop milestone attainment forecasts and performance projections to support financial and programmatic decision-making.
• Monitor milestone achievement trends and identify potential risks to performance targets, payment schedules, and overall award success.
• Ensure timely escalation of performance concerns and facilitate development of mitigation plans.

Performance Tracking Systems

• Design, implement, and continuously improve a centralized milestone tracking platform that integrates data from global and country-level sources.
• Develop automated dashboards, scorecards, and performance monitoring tools that provide real-time visibility into milestone status.
• Create systems for monthly milestone reviews, checkpoint assessments, and performance forecasting.
• Establish data quality standards, reporting protocols, and documentation procedures to ensure reliable and consistent milestone tracking.
• Ensure the tracking platform supports decision-making at global, regional, and country levels.

Collaboration with MEL and Country Teams

• Partner closely with global and country Monitoring, Evaluation, and Learning (MEL) teams to align milestone tracking systems with existing monitoring frameworks.
• Support country teams in understanding milestone requirements, performance indicators, and tracking methodologies.
• Facilitate regular performance review meetings with technical, MEL, finance, and program teams.
• Provide technical guidance and capacity strengthening to country teams on milestone monitoring and risk management.
• Serve as the primary coordination point between global leadership and country implementation teams on milestone performance.

Risk Identification and Adaptive Management

• Establish early warning systems to identify milestones at risk of underperformance.
• Analyze root causes of performance gaps and recommend corrective actions.
• Work with program leads and country teams to develop and monitor implementation improvement plans.
• Support adaptive management processes that enable timely program adjustments to maintain or improve milestone achievement.
• Track implementation of mitigation actions and assess their effectiveness.

Data Visualization and Reporting

• Develop executive-level dashboards and visualizations that communicate milestone performance, trends, risks, and forecasts.
• Produce monthly performance summaries and portfolio-level status reports.
• Translate complex performance data into actionable insights for senior leadership and program teams.
• Create visual management tools that highlight milestones requiring intervention and support.

Strategic Performance Leadership

• Promote a results-oriented approach to milestone achievement across the award.
• Support annual planning, target setting, and performance review processes.
• Collaborate with finance and award management teams to understand payment implications associated with milestone performance.
• Advise leadership on performance trends, emerging risks, and opportunities for improving achievement rates.

Required Experience and Qualifications

• Master’s degree in Public Health, International Development, Monitoring and Evaluation, Data Analytics, Business Administration, or a related field; or equivalent combination of education and experience.
• Minimum 7 years of progressively responsible experience in program performance management, monitoring and evaluation, data analytics, project management, or related fields.
• Experience supporting complex donor-funded global health programs in low- and middle-income countries.
• Demonstrated experience designing and managing performance tracking systems and dashboards.
• Strong data analysis and visualization skills using tools such as Power BI, Tableau, Excel, or similar platforms.
• Experience working across multiple countries and coordinating diverse stakeholder groups.
• Proven ability to translate data into programmatic and operational decision-making.
• Strong project management and organizational skills with exceptional attention to detail.
• Must have legal authorization to work in the country of hire.

Preferred Experience

• Experience working with fixed-amount awards, results-based financing mechanisms, performance-based contracts, or milestone-driven funding models.
• Experience supporting malaria, MCH, HIV, TB, polio, or broader global health portfolios.
• Familiarity with donor compliance, award management, and program finance concepts.
• Experience leading development of enterprise performance management systems.
• Knowledge of monitoring, evaluation, and learning frameworks and methodologies.
• Professional fluency in French and English preferred