Role Purpose Statement:

• The Senior Associate supports both the advisory and research arms of Busara by leading the execution of Busara projects. While the role will mainly involve research and advisory in inclusive finance, they may be expected to contribute to other portfolios.
• As the primary project manager and technical lead for all external Busara projects, a Senior Associate quickly gains an expert understanding of the project, challenges, relationships, and research questions and uses best practices and tools, both within and outside Busara to execute the highest degree, with careful consideration of timelines and budget.  They view research problems with a behavioral lens and have good intuition about potential barriers and levers while drawing on problem-specific and general behavioral science knowledge.
• The Senior Associate works directly with clients and partners and takes ownership of the overall project and its end products. The Senior Associate directly manages and effectively coordinates other project staff that works on their project as well as liaises with other Busara teams. This includes strong upward management skills to engage the Project Division’s vice presidents on substantive components of the project.

Responsibilities

The Senior Associate works closely with Busara leaders  and  directly with  researchers, clients, and partners  to perform a variety of tasks including, but not limited to:

Research Design and Execution

• Design high-quality qualitative, quantitative, or experimental research, which takes into account key sampling, instrument, research integrity, ethics, analysis, and intervention considerations on a variety of internal and external projects.
• Incorporate behavioral science into research projects.
• Leads the design and iteration of prototypes.
• Execute the core project responsibilities with the highest degree with respect to creativity, rigor, relevance, detail, and timeliness.

Project Oversight and Leadership:

• Maintain an understanding of the high-level engagement, the goals of the clients, partners, and teams within Busara, and continually push the project teams to realign around those goals.
• Manage the most sensitive or complex projects, typically of medium to large-scale research and advisory projects, end to end, with minimal supervision or support.
• Engage the leadership team and align on substantive components of the project
• Lead or support Associates and Analysts to fulfill engagement requirements.
• Develop and manage the execution of project plans, budgets, work plans, and task schedules.
• Manage resources, financials, and adhere to the project plan throughout the full project life cycle.
• Monitor, track, and control outcomes to resolve issues, dependencies, and critical path deliverables.
• Manage project kick-off, on-boarding, and off-boarding for knowledge management.
• Responsible for project timelines, deliverables, reports, and staffing.
• Monitor and review project team performance.

External Relationship management:

• Manage higher-level conversations and partnerships with clients and partners.
• Plan, manage, and execute external and internal engagements from start to finish with minimal supervisory engagement.
• Serve as a point of contact for clients and partners and effectively manage the needs of stakeholders through proactive communication and troubleshooting.
• Identify opportunities to deepen engagement with clients and partners.
• Present at conferences, networking events, or client meetings.

People management and organizational engagement:

• Ensure the engagement of direct and indirect reports by driving the development and nurture of Busara’s culture and values and overseeing efforts related to their well-being
• Contribute to skills-building for projects’ teams and other teams as required.
• Manage performance and serve as mentors to Associates, Analysts, and Project team members, as required.
• Serve as champions for the projects team, manage the team, and bring forward all relevant and actionable requests to the leadership team.
• Maintain team morale and organizational alignment
• Coordinate hiring and onboarding of Analysts, Interns, and new Associates as needed.
• Coordinate across teams to ensure healthy work relationships are maintained.  Mediate and escalate (to supervisors, people, or wellness teams) any issues that require attention.
• Communicate across organizational teams to ensure a healthy and functioning organization.
• Contribute to the design, execution, and dissemination of Busara internal research projects and initiatives
• Perform any other duty as may be assigned by the Engagement Director or equivalent

Requirements

Knowledge, Skills, and Experience: Minimum Requirements

• A Bachelor’s degree in Economics, Social Sciences, Public Policy, or related fields.
• Strong qualitative, quantitative, research, and data analytic skills.
• Proficient project management skills.
• 2-3 years’ previous work experience in financial inclusion/research in financial services
• Strong academic behavioral science background.
• Extensive experience managing large-scale projects in developing countries.
• Demonstrated ability to manage high-level relationships with partner organizations.
• Strong quantitative skills including knowledge of and experience working with data analysis software
• Excellent management and organizational skills.
• Flexible, self-motivating, able to manage multiple tasks efficiently, and a team player.
• Interest and experience working in a fast-paced working environment.
• Fluency and excellent communication and writing skills with a mastery of English.
• Ability to execute projects while sustaining a global focus and vision for institutional planning and decision-making.

Desired qualifications:

• A Master’s degree in Economics, Social Sciences, Public Policy, or related fields is strongly preferred.
• Experience managing or mentoring staff.
• Technical understanding and practical experience of qualitative research and human-centered design techniques.
• Technical understanding and practical experience of randomized controlled trials and/or quasi-experimental designs
• Experience in applying behavioral science to real-world problems.
• Proficiency in Stata, R, or Python