Job Summary:

• The Senior Business Development Manager is responsible for leading the acquisition of clients within SafeBoda Kenya. This role involves developing and executing strategies to drive business growth. The Business Development Manager will be tasked with managing a Sales team, ensuring revenue targets are met, and maintaining strong relationships with key clients.

Key Responsibilities:

• Develop and implement SafeBoda Kenya’s demand growth strategy in line with overall business objectives
• Set and achieve revenue targets in line with the business strategy
• Identify and pursue new business opportunities and partnerships to expand the SafeBoda Kenya client base
• Lead, manage, and mentor a team of Sales Associates and Direct Sales Agents to achieve individual and team targets
• Conduct regular performance reviews and provide constructive feedback to the Sales team for professional development
• Build and maintain strong, long-lasting relationships with key SME and corporate clients
• Address client concerns and ensure a high level of customer satisfaction
• Collaborate with other departments, such as Marketing and Operations, to ensure seamless service delivery
• Work closely with the Marketing team to develop promotional materials and campaigns for each target market
• Provide regular updates on market insights to inform strategic decision-making
• Collaborate closely with the product development team to ensure alignment between the SafeBoda Kenya’s customer offerings and market demands
• Provide insights from client interactions to contribute to the continuous improvement of SafeBoda’s products and services.

Qualifications & Technical Experience:

• Bachelor’s degree in Business Administration, Marketing, or a related field
• 5+ years of experience in business development, with a proven track record of achieving and exceeding Sales targets for services
• Strong leadership and team management skills
• Excellent communication and negotiation abilities
• Knowledge of the transportation and ride-hailing industry is advantageous

Key Competencies:

• Inspires and leads a high-performing team
• Effective decision-making and problem-solving
• Strong negotiation and persuasion skills
• Effective delegation and teamwork skills
• Goal-oriented mindset, committed to achieving revenue targets
• Analytical skills to assess performance metrics
• Clear and concise communication, both verbal and written
• Openness to innovation and new ideas
• Prioritizes tasks effectively

Benefits:

• A supportive team environment with mentorship from SafeBoda leadership
• Be a critical part of a team at the pinnacle of tech entrepreneurship in Africa
• Competitive salary
• Health insurance
• SafeBoda Wallet credits for transport