The Senior Director, People & Culture will develop and lead a highly effective, strategic People & Culture team across IRC’s 6 regional units (Asia, East Africa, Great Lakes, Latin America, Middle East, West Africa), Emergency & Humanitarian Action Unit, and Technical Excellence team to ensure the organization has the structure, culture and talent needed to deliver on global program goals and effectively serve its clients. This individual is a core member of the CRRD senior leadership team, and serves as strategic partner, advisor, and coach with a particular focus on ensuring a safe and welcoming culture for all people, organizational performance, and efficiency and effectiveness of work processes.

Major Responsibilities

• Lead People & Culture for CRRD, including the collaborative development of strategic plans in the areas of succession and workforce planning, talent acquisition, talent management, employee relations, compensation & benefits, employee engagement, and people analytics, all fully infused with a deep commitment to employee well-being, safeguarding, and equitable and inclusive practices.
• Serve as CRRD senior leadership’s focal point for the department’s People & Culture annual strategic goals.
• Lead the development of a comprehensive approach to ensure CRRD staff experience IRC’s full suite of Staff Care and Safeguarding; Learning and Development; and Gender, Equality, Diversity & Inclusion commitments.
• Evaluate, build and facilitate People & Culture functional capacity and service delivery for CRRD in collaboration with the CRRD P&C Leadership Team.
• Promote the IRC Way, the values that are critical for a safe and inclusive work environment and reinforce our commitment to the well-being and duty of care of all colleagues
• Lead, empower and mentor direct reports, including communicating clear expectations, co-creating performance objectives, providing regular and timely constructive performance feedback, and supporting their overall well-being and professional aspirations.
• Advise, counsel and/or lead, where appropriate, large or complex Employee Relations matters in partnership with IRC’s Employee Relations and Ethics & Compliance Unit
• Travel to all regions as and when needed to provide in-person leadership, support, technical trainings and/or management of special projects
• We are an organization that is continually growing and changing, and the responsibilities of this role will reflect these shifts over time.

Key Working Relationships
Position Reports to: Dual reporting line to Chief Human Resources Officer and SVP, CRRD
Direct Reports: 8-10+ senior, experienced P&C professionals, the majority at Director level
Key Internal Relationships

• CRRD Senior Management Team, Regional staff, Country Directors and HQ staff
• Global P&C team across all of the HQ functional teams and at the regional and country level

Key External Relationships: INGO counterparts; legal counsel; P&C associations and networks

Job Requirements

• Fifteen+ years of progressive professional P&C-related experience with a minimum of 5 years at a regional level
• Genuine commitment to fostering equity, inclusion and belonging in the workplace, with experience in establishing a supportive workplace for under-represented groups and accelerating their professional development
• Experience supporting groups of 1,000+ employees at multiple organizational levels, cultures and locations within a regional or global environment required
• Experience in emergency response, conflict zones and/or humanitarian aid sector preferred
• Demonstrated success in supporting key senior management and building strong, trusted relationships
• Excellent management and leadership skills including coaching, mentoring, and performance management
• High degree of comfort and successful track record supervising in matrixed environments
• Skilled in collaborating with operational and technical focal points to ensure organizational best practices are represented in work
• Broad knowledge and experience across the spectrum of People & Culture competencies
• Ability to work, manage, and meet deadlines in a fast-paced environment; exceptional problem solving and decision-making skills needed
• Superb inter-personal, written and verbal communication skills with ability to collaborate across countries, cultures, and departments required
• Must possess a highly collaborative, inclusive, consultative, and resourceful workstyle that balances required compliance/policy enforcement with a steadfast commitment to client service and support
• Excellent analytical, project management and organizational skills including detailed work planning and superior time management skills
• Fluency in Arabic, French and/or Spanish is advantageous
• Ability to travel globally up to 25% of the time, occasionally on short notice