Primary Responsibilities:

HR Generalist

• Collaborate with the Senior Director of HR to develop the key HR strategy for the Africa and Asia region, supporting its continued growth.
• Ensure local employees and consultants are properly onboarded and provided with appropriate training.
• Oversee contract renewals for long-term consultants and maintain all required paperwork.
• Respond to general HR queries from managers and employees, guiding them to appropriate policies and procedures.
• Participate actively in employee well-being initiatives in collaboration with Global HR Operations.
• Ensure adherence to global HR policies within the local context.
• Be the first point of contact for all Global Remote employees (excluding LAC) and be the interface with our Global Employment Providers.
• Handle payroll processing for the Nairobi office.
• Maintain local HR data in the HRIS system for Africa.
• Manage health insurance benefits and oversee timely annual renewals.
• Support the Sr HR Director with the development and implementation of projects as required for the Africa and Asia region

Talent

• Train department heads and team members on the performance management system and ensure annual performance appraisals align with the Global schedule.
• Guide leaders through performance management programs, including appraisals, people development forums, succession planning, and individual development plans.
• Partner with the Talent Acquisition team and leaders to identify staffing needs and execute local outreach activities to promote the hiring and retention of a qualified and diverse workforce.
• Conduct local talent acquisition activities such as resume reviews, candidate pre-screening, skills test administration, interviews, and discussions on benefits and compensation.

Compliance

• Maintain appropriate confidentiality of information relating to CRR and its staff.
• Adhere to Company Health, Safety, and Environmental Policy at all times.
• Lead the resolution of complex complaints and issues regarding employment practices, including grievances and Ethics & Compliance hotline calls.
• Manage change management projects for the Africa and Asia region and ensure compliance with employee communication initiatives (e.g., compensation/benefit plans/policies).

Qualifications:

• University graduate with a relevant degree.
• 10+ years of relevant work experience.
• Previous HR management experience is a must.
• Experience with HR budgets.
• Thorough understanding of Kenyan labor and employment laws.
• Strong computer skills in spreadsheets and word processing.
• Excellent organizational and interpersonal skills, with the ability to function in a multi-cultural environment.
• Fluent in spoken and written English.
• Flexible, resourceful, and able to perform despite tight schedules.
• Strong stakeholder focus and service-oriented attitude.
• Excellent communication skills, teamwork abilities, and ability to work under pressure.
• Experience in analyzing, collecting, and managing data.
• Ability to work independently, efficiently, and reliably, to a high standard, and to deadlines, with a problem-solving focus.