Key Duties/Responsibilities:

HR Department Development and Support:

• Assist the Head – Human Resources in overseeing HR operations, recruitment, and staffing processes.
• Develop and deploy HR policies, procedures, and guidelines to align workforce objectives with the company’s strategic goals.
• Participate in workforce planning, budget monitoring, and leave scheduling to ensure optimal staff utilization.
• Oversee accurate maintenance of personnel files and employee records (both physical and electronic).
• Support the preparation of HR reports, payroll inputs, and compliance with statutory requirements.

Employee Relations & Communication:

• Advise line managers on employee relations issues, ensuring compliance with HR policies, labor laws, and CBAs.
• Manage the end-to-end disciplinary process and conduct investigations when required.
• Promote employee engagement and satisfaction through effective communication, wellness, and feedback programs.

HR Information Systems:

• Oversee the maintenance and updating of HRIS systems and databases.
• Ensure proper record-keeping of employee leave and other absence data.
• Provide accurate and timely HR data for decision-making and statutory compliance.

Performance Management:

• Support the implementation of performance management programs, including KPIs, appraisals, and performance improvement plans.
• Maintain performance-related employee records and ensure adherence to timelines.

Learning & Development:

• Conduct orientation programs for new employees and coordinate training initiatives.
• Manage the annual training calendar, including Training Needs Analysis and post-training evaluations.
• Track and report on employee learning and skill development initiatives.

HR Reporting:

• Prepare, analyze, and present HR reports on recruitment, performance, employee relations, and training metrics.
• Support the HR function with data-driven insights for continuous improvement.

Professional Commitment:

• Uphold company core values, policies, and SOPs.
• Ensure timely and accurate reporting, action follow-ups, and compliance with all HR standards.
• Engage in monthly performance reviews and support team members’ development.

Academic and Professional Qualifications & Experience Required:

• Bachelor’s degree in Human Resource Management or a related field (CHRP certification is a MUST).
• A Higher National Diploma/Diploma in Human Resources or equivalent is desirable.
• At least 6 years of HR experience in a labor-intensive and unionized environment (preferably FMCG/Manufacturing).
• Minimum 3 years of hands-on experience with HRMIS systems (mandatory).
• Strong expertise in recruitment, performance management, learning and development, compensation and benefits, HR analytics, and HR policy implementation.
• Solid understanding of Kenyan labor laws and industrial relations practices.