The Open University of Kenya aims to address the pressing issue of limited capacity in traditional universities by employing innovative teaching and learning methodologies, including online and distance education.

The Duties And Responsibilities Shall Include But Are Not Limited To:

• Manage the University network infrastructure, including but not limited to wired and wireless LAN, Wide Area Network.
• Ensure connectivity to the data center and cloud services by staff and students.
• Participate in network and infrastructure base lining, planning, design, testing, deployment, and modification.
• Oversee deployment of highly available data Centre infrastructure for running the Open University of Kenya systems and services.
• Manage the critical network infrastructure and security services including but not limited to Internet services, Telephony, Printing, Cloud Infrastructure, Active Directory, Remote Access VPNs, Firewalls, End-point security, Network Access Control, Privileged Access Management, SIEM (Security Information and Event Management), Patch management.
• Lead or Participate in the development of IT policies, processes, procedures, and controls that guarantee ICT infrastructure security, data confidentiality, integrity, and availability.
• Conduct proactive research to analyze security weaknesses and recommend appropriate strategies.
• Work within established configuration and change management procedures to ensure awareness, approval, and success of changes made to the network infrastructure.
• Resolve escalated Service Desk support requests.
• Provide advice on ICT network-related purchases. Interact and coordinate with vendors, suppliers, distributors, and contract consultants. Assist with negotiations and contracts, ensuring that IT network purchases support the university’s business objectives while maintaining compliance with proven industry and corporate standards.
• Support compliance with the business continuity policy by ensuring that the supporting infrastructure is in place.
• Monitor the service levels of network service providers to ensure they are in line with established vendor contracts, SLAs, and university ICT policies.
• Provide technical guidance and mentoring of other team members to improve their skills.
• Formulation of technical and managerial reports to support university management in decisions on matters pertaining to network Infrastructure services, systems and projects.

For Appointment To This Grade, One MUST Have: 

• A Bachelor’s degree or higher in Computer Science, Information Technology, Telecommunication engineering, or a related field from an accredited and recognized University.
• Professional Certification in Network administration certification (CCNA or higher highly valued, HCNP, etc.), Cyber Security certifications (CISSP, Certified Ethical Hacker (CEH), CompTIA Security+, etc.), and IT service Management and best practice (ITIL or CISA, etc.)
• Minimum of six (6) years of proven hands-on experience administering network architecture and infrastructure in a high-availability network environment, supporting network cloud management platforms, Storage, and virtualization infrastructure.
• Network infrastructure skills: Internet Services, LAN & WAN (Cisco, Huawei, HP, Juniper Networking), Advanced routing and switching, Enterprise Wireless Management, and Infrastructure monitoring tools.
• Experience with Next Generation Firewalls and IPS/IDS; – Fort iGATE firewalls is a plus Active Directory, DNS, DHCP, Remote Access (VPN), Virtualization (VMware, proxmox, Docker), Linux and Windows Server Systems.