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29 Sep 2023

Senior ICT Officer (User Support Services ) – 16 Positions at University of Nairobi

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Job Description

The University of Nairobi, a body corporate established under the Universities Act 2012 of the laws of Kenya and the University of Nairobi Charter, is the pioneer institution of University education in Kenya and the region. The only institution of higher learning in Kenya for a long time, the University of Nairobi responded to the national, regional and Africa’s high level manpower training needs by developing and evolving strong, diversified academic programmes and specializations in basic sciences, applied sciences, technology, humanities, social sciences and the arts

AD/9/200/23 – 16 POSTS

Job Specifications (Applicants shall have)

  • Either a BSc degree OR a Higher Diploma in any of the following fields: Computer Science or Information system or information Technology or equivalent qualifications from a learning recognized institution plus five (5) years experience at the level of ICT officer grade ABC. In addition, should have at least one (1) year experience in computer and network support.
  • Must possess the following: technical skills in networks infrastructure, communication, and service management; effective communication and good interpersonal skills and good systems analytical and diagnostic skills.

Duties and responsibilities:

  • To implement, maintain and support computer and communication networks in line with the established standards.
  • To train users in and provide support for proper use and access of networked resources and services.
  • To implement client-level security configurations to minimize host vulnerabilities.
  • To manage assigned segments of Local Area Networks.
  • To adequately document network infrastructure and related issues.
  • To identify skill requirements and recommend appropriate training.
  • To identify tools, services and repair facility requirements.
  • To perform any other duties assigned by the Deputy Director (USS&M)


Method of Application

Submit your CV giving details of their qualifications, experience and three (3) referees, as well as indicating their telephone and e-mail contacts., certified copies of certificates and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 13 October. 2023





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