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29 Sep 2023

Senior ICT Officer (Voice Services) at University of Nairobi

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Job Description

The University of Nairobi, a body corporate established under the Universities Act 2012 of the laws of Kenya and the University of Nairobi Charter, is the pioneer institution of University education in Kenya and the region. The only institution of higher learning in Kenya for a long time, the University of Nairobi responded to the national, regional and Africa’s high level manpower training needs by developing and evolving strong, diversified academic programmes and specializations in basic sciences, applied sciences, technology, humanities, social sciences and the arts

AD/9/202/23 – 1 POST

Job Specifications (Applicants shall have)

  • Either a BSc. degree OR a Higher in an of the following fields: Telecommunication, Electrical/Electronic Engineering, Computer Science or equivalent qualifications from a recognized learning institution plus five (5) years’ experience at the level of ICT Officer grade ABC. In addition, must have at least 1-year experience in communication networks design and services support.
  • Must possess the following: technical skills in telecommunication networks, and service management; effective communication and good interpersonal skills and good systems analytical and diagnostic skills.

Duties and responsibilities:

  • To implement, maintain and support communication networks in line with the established standards.
  • To train users in and provide support for proper use and access of communication resources and services.
  • To configure and ensure proper functioning of communication equipment.
  • To implement and enforce communication policies and standards
  • To implement client-level security configurations to minimize host vulnerabilities.
  • To manage assigned segments of communication Networks.
  • To adequately document communication infrastructure and related issues.
  • To identify tools, services and repair facility requirements.
  • To Install and technically maintain billing system(s)
  • To Monitor and ensure continuous improvement of services
  • To Maintain backup for communication data on servers
  • To perform any other duties assigned by the Deputy Director, Communication


Method of Application

Submit your CV giving details of their qualifications, experience and three (3) referees, as well as indicating their telephone and e-mail contacts., certified copies of certificates and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 13 October. 2023





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