Summary

Under the overall supervision of Programme Officer (S/NFI), and direct supervision of Project Officer (S/NFI), the Senior Information Management Assistant will be responsible for supporting aspects of Information management and Monitoring & evaluation of shelter and NFIs activities in close coordination with the field teams and in close collaboration with other units.

Core Functions / Responsibilities:

Information Management (Monitoring and Evaluation).

• Support and contribute to the development and implementation of the M&E system, including M&E SOPs (Standard Operating Procedures) and guidance tools with a strong focus on trainings and capacity building of staff in the field.
• Facilitate high quality and harmonized data collection by setting up tools according to programme and M&E requirements, including quality control checks, and providing appropriate and timely training to the teams.
• Ensure data is cleaned and made available for internal consumption ion by SNFI team and M&E to inform decision making.
• Archive and backup database systems; ensure security of databases; perform database administrator functions.
• Support programme staff in planning for and executing M&E, including, data collection methodology and tools and data management, analysis and use as well as in the roll-out of new applications, and the training in existing applications and online systems.
• Develop alert systems related to programme results.
• Contribute to the creation, development and sharing of relevant results-oriented material (dashboards, factsheets, website and newsletters).
• Troubleshooting data collection problems and diagnosing and solving hardware or software faults Set up new users’ accounts and profiles, emails and dealing with password issues.

Reporting

• Assist in donor report writing, and other data-related requests by providing relevant information based on data collection and partner’s progress based on IT tracking systems.
• Provide M&E related data to use for briefing notes, situation reports, and ad hoc communication materials.
• Perform such other duties as may be assigned.

Required Qualifications and Experience

Education

• Bachelor’s degree in information technology, Demography, Statistics, Social Sciences or related field from an accredited academic institution with four (4) years of experience; or,
• High school degree/certificate with six (6) years’ experience.

Experience

• At least 4 years’ experience in a UN agency or an international NGO preferably in an emergency or post-conflict setting, including M&E capacity and IM.
• Ability to formulate IM-related technical requirements and Operating Procedures.
• Experience with handling confidential data and demonstrated understanding of different data collection methodologies.

Skills

• Analytic and computer skills, including MS Office (Word, Excel, Outlook, PowerPoint, Access)

Languages

• For all applicants, fluency in English is required (oral and written).
• Working knowledge of regional languages is an advantage.

Required Competencies

Values – All IOM staff members must abide by and demonstrate these five values:

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.
• Courage: Demonstrates willingness to take a stand on issues of importance.
• Empathy: Shows compassion for others, makes people feel safe, respected, and fairly treated.

Core Competencies – behavioural indicators level 2

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.