Responsibilities

• Provides support for computer information systems, databases, meeting registration/accreditation and IT applications in assigned areas; performs complex troubleshooting for various IT applications.
• Supports the development, programming, testing, debugging and implementation of new computer application systems releases, modules and functionalities; conducts version management.
• Supports the design and development of relevant computer application systems and programs.
• Supports the installation of relevant computer application systems software and hardware according to specifications; monitors applications systems using appropriate monitoring tools and produces monitoring reports, including online surveys for participants of intergovernmental meetings.
• Manages, designs, creates, produces and maintains technical documentation for relevant computer application systems and products; manages and administers changes to technical documentation in accordance with prevailing change management and operation procedures.
• Assists in developing/refining support and operations procedures for relevant computer applications systems such as the Indico registration platform that UNEP uses for registration of delegates to UNEP meetings, including programming requirements and recommendations to users for the programming interfaces.
• Contributes to relevant IT projects in terms of planning, specification, design, development, implementation and maintenance of relevant computer application systems; liaises with users and other relevant stakeholders to define and specify requirements; builds, tests and modifies prototype computer application systems; performs installation and maintenance of computer applications systems in user offices.
• Contributes to feasibility studies, systems analysis, design, development, implementation and evaluation and testing of computer application systems improvements and new computer application systems.
• Assists in the identification of user computer application systems needs, including business process and document workflow analysis, organization and maintenance of document repositories; identifies classification schema, retention and archival procedures; designs and develops workflow systems for online and hybrid meetings with and without online/remote simultaneous interpretation through dedicated online meeting platforms; conducts research on document/information/knowledge management computer applications’ tools, procedures and standards.
• Provides secretariat IT support to processes emanating from UN Environment Assembly and the Committee of Permanent Representatives, including intergovernmental negotiating committees, open-ended working groups, ad hoc tasks forces, etc.
• Provides secretariat services to committees, ad hoc tasks forces, etc.; drafts and circulates agenda notes to members/participants; assembles background documentation; drafts minutes of the meeting; monitors follow-up actions, etc.
• Prepares newsletters on programme/project-related activities; drafts inputs for a wide range of documents/reports, briefings/debriefings, correspondence, etc.Serves as the main interface for external relations with representatives of the Major Groups and Stakeholders in the field of information technology (websites, email lists, E-delegates platform, development of online surveys).
• Provides guidance and training to new/junior staff members on relevant information technology matters.
• Performs other related duties as required.

Education

• Completion of High school diploma or equivalent is required. The minimum years of relevant experience is reduced by two years for candidates who possess a first level University degree.

Work Experience

• A minimum of ten (10) years of experience in information systems analysis and programming, systems administration and maintenance, software development, applications support, and security related operations or related area is required.
• Experience with managing registration process of an intergovernmental meeting via a UN based/developed online platform is desirable.
• Experience with servicing hybrid intergovernmental meetings with technical support to remote simultaneous interpretation online meeting platforms is desirable.