A world leader in the field of in vitro diagnostics for 60 years, bioMérieux is present in 45 countries and serves more than 160 countries with the support of a large network of distributors. In 2020, revenues reached €3.1 billion, with over 90% of sales outside of France. bioMérieux provides diagnostic solutions (systems, reagents, software, services) which determine the source of disease and contamination to improve patient health and ensure consumer safety. Its products are mainly used for diagnosing infectious diseases. They are also used for detecting microorganisms in agri-food, pharmaceutical and cosmetic products.

Summary

• We are looking for a Senior Leader Commercial Training who will work and grow within the Africa Region and will report to the Africa Chief of Staff and Commercial Excellence Manager.
• As a Senior Leader Commercial Training at bioMérieux, you will leverage your extensive 10 to 15 years of experience in commercial performance management to lead the transformation of our commercial model in alignment with market evolution.
• You will play a crucial role in optimizing the company’s full potential initiatives by delivering outstanding trainings, integrating CRM deployment and enhancing sales effectiveness strategies.
• The position will be based in Abidjan, Côte d’Ivoire with travel expected 50- 60% of time.

What will your responsibilities be within bioMérieux?

• Perform all work in compliance with company policy and within the guidelines of Clinical & Clinical & biofire  diagnostics’ quality System
• May supervise or mentor training Coordinators, Assistant Training Managers, eLearning Developers, Instructional Designers.

Directs and/or Supports:

• Lead the deployment and optimization of CRM to enhance customer relationship management and sales processes.
• Design and implement sales effectiveness programs to maximize revenue growth, market share, and customer satisfaction.
• Provide strategic guidance to the sales team on best practices, market opportunities, and competitive positioning.
• Monitor and evaluate commercial performance metrics, identify gaps, and develop action plans to improve overall performance.
• Drive continuous improvement initiatives to enhance operational efficiency, customer engagement, and sales effectiveness.
• Support launch of strategic products by preparing the sales organization to succeed in next market penetration
• Develop, deploy and deliver training courses and programs targeting the global commercial teams. Contribute to the evolution of curiccula by role and region
• Key liaison interfacing and collaborating at the global level with Sales, Sales Capabilities, Digital transformation, Medical Affairs, Marketing, learning & Development, R&D, Field Application, Customer Technical Support, Clinical Affairs, Regulatory Affairs and Program Management
• Key liaison interfacing and collaborating at the regional and local level with Sales and sales leadership, Medical Affairs, marketing, Learning & Development, Field Applications
• Manage multiple projects and competing priorities. Continuously improve processes in training development to ensure efficiency
• Provide insights into training effectiveness and sales capabilities by analyzing learning metrics, interviewing and surveying sales and sales leadership and through assessments.
• Support the development and executional excellence in support of strategic brand plans, while interfacing with Global and Regional Commercial teams

Additional responsibilities include:

• Support training courses for the Clinical & biofire product line. Support global and regional marketing in executing their Brand plans with respect to training the marketing and field teams with the knowledge they need to be successful in their jobs
• Mentor and/or supervise team members
• Collaborate with multiple teams to deliver scientific medical training and clinical value of Clinical & biofire product line.
• Work with Senior Director on team vision for Clinical & biofire Commercial training team through training development, project management and team Management
• Understand business and marketing objectives and lead processes to enable the team in making a positive impact on the global commercial team’s ability to sell and support the product line.
• May supervise or mentor training Coordinators, Assistant Training Managers, eLearning Developers, Instructional Designers.

Who are you?

TRAINING AND EDUCATION

• Bachelor’s degree in biological sciences or business related field
• MBA or equivalent strongly desired

EXPERIENCE

• At least 10 years of experience in a commercial role, preferably in diagnostic, pharmaceutical or other medical products
• Training experience and acumen
• Previous experience managing/mentoring people is preferred
• Scientific knowledge with ability to translate complex technical information into digestible information for various roles

KNOWLEDGE SKILLS AND ABILITIES

• Successful at driving transformational programs
• Sales acumen and experience is desirable (especially familiarity with korn Fery Miller Heiman sales methodology)
• Proactive attitude, ambition and the confidence necessary to lead others and achieve challenging goals
• Ability and affinity to work independently and collaboratively
• Effective at prioritization and managing multiple tasks
• Solve complex problems and confer with others on best solutions
• Present technical information to audiences with various levels of scientific background
• Proficient with Microsoft Office (Powerpoint, word, and Excel) and virtual meeting platforms