Key Duties and Responsibilities

Leave Management

• Ensure leave plans for medical centers and Support office are in place and are implemented
• Monthly leave utilization monitoring and reporting

Payroll Management

• Timely payroll inputs preparation and submission
• Resolution of payroll grievances – Deductions due to attendance, salary bounce backs, bank changes.
• Follow up on timely full and final settlement
• Issue and track salary advances for recovery (Develop a policy)
• Establish Sacco and negotiate MoU with a bank to facilitate staff loans.
• Management of intern attendance and timely payment.
• Administer compensation and benefits program (Reimbursements, Overtime pay)
• Manage allowances (Relocation, Airtime, acting allowance, superintending license payments)

Compensation & Benefits Management

• Ensure all employees and their dependents are included in the medical cover
• Ensure implementation of WIBA
• Management of group life cover – Additions, deletions and pay outs.
• Provision and verification of travel advances (Revise the policy)
• Guide line managers in drafting of detailed Job descriptions

Disciplinary Management

• Manage complex employee relations casework including disciplinary management – Line Managers & Centre Managers to raise showcause letters with HR guidance
• Conduct disciplinary hearings
• Ensure all disciplinary related documentation are complete – Showcause, Invites, Minutes, Closure letters
• Ensure closure of disciplinary proceedings within stipulated timelines
• Oversee resolution of employee disputes
• Manage all employee grievances presented to HR
• Absence Management of staff employees
• Provide support in employee wellness and welfare programs

HRMS

• Ensure full implementation on the HRMS in all HR functions

Separation Management

• Resignation, Retirement, Contract non-renewal, Terminations, Summary dismissal and redundancy
• Conduct exit interviews to establish reasons for exit
• HRMS deactivation and uploading of correct exit document
• Ensure staff is cleared in all departments and exit documents forwarded to payroll.
• Certificate of service and recommendation letters for exiting employees.
• Verification and timely payment of final dues

Staff Welfare

• Staff recognition in the organization
• Facilitate team building activities
• Provide counselling for staff in the organization
• Manage the welfare kitty
• Issue long service awards
• Co-ordinate celebration of employee birthdays

Other roles

• Advise managers on the terms and conditions of employment and knowledge share best practice with them.
• Support in the implementation of change management processes
• HR Analytics and reporting of HR related data for all business units
• Ensure staff files are in good condition and all documents are correctly filled
• HR Help desk. Provide support to employees in various HR related topics.
• Ensure legal compliance throughout Human Resource Management.
• Effectively manage all employee life cycle transactions.

Requirements

Skills and Experience

• Proven HR generalist experience of three to five years is expected.
• Exceptional organizational and communication skills is required together with proven leadership capabilities and solid knowledge of employment legislation and its application.
• Should be a proactive team player with strong customer service and problem solving skills.
• Experienced in developing and supporting line managers through change.
• An ability to maintain confidentiality and act with discretion and diplomacy is crucial.
• Self-motivated and able to work under own autonomy or as part of a team.