Key Responsibilities

• Product Assembly, printing, and packaging: Oversee product assembly, printing and packaging. This includes the production of standard and complete SKU for storage, as well as custom orders, custom printing, and de-bundling. Oversee product labelling, including per-piece and for bundles / SKU.
• Goods dispatch & order fulfilment: Plan manpower to fulfil picking lists for dispatch within agreed timelines. Coordinate with Logistics to allow them to arrange timely dispatch.
• Receive goods from production: Collect goods from Clients production facility and receive into the warehouse / store. Ensure stock quantities match and quality meets expectations.
• Storage, security and stock control: General warehouse management, including space allocation, location optimisation, and housekeeping. Optimise storage locations and space allocation. Ensure stock is secure and eliminate pilferage. Stock counts, audits, and checks.
• Goods receipts: Oversee the receipt of goods returned from customers, including issuing of GRNs. Ensure tracking and control of stock into / out of production, including waste and reground material.
• Stock planning: Together with production and sales, plan target stock levels for all SKU. Approving special order requirements (e.g. single colour, or exceptional customer requests).
• Manpower management: Oversee manpower allocation for packing, printing, stores, and dispatch. Performance management, staff development, recruitment and capability building. Capturing staff feedback and planning improvements

Skills & Experience

• Degree in Supply chain Management or a related field.
• At least Six (6) years experience in a fast-paced warehouse lead role
• Strong knowledge of warehouse management, including best practices.
• Previous experience managing a complex finished-goods warehouse function, with hundreds of SKUs.
• People leadership experience, spanning multiple organisational layers.
• Analytical capability, including the ability to assess information, set priorities and execute on them.
• Demonstrated capacity to work independently, and execute change.
• Knowledge of process improvement methodologies, such as Lean / Six Sigma.
• Experience working with a performance management structure and delegating responsibilities to staff.
• Experience in a company with production or assembly on site, rather than receiving only finished goods.
• Experience working in or managing basic goods production / assembly processes.
• Experience with continuous improvement methodologies preferred, but not essential.