Job Brief and Purpose

•  The Senior Medical Officer (SMO) will collaborate closely with the Senior Management Team to drive the overall Hospital Group Business performance by ensuring smooth and efficient Hospital operations that lead to High-quality compassionate care service delivery. The primary goal is to ensure the timely provision of quality & Compassionate medical services, Exceptional Patient Experience and Drive Business Growth. The Senior Medical Officer (SMO) will ensure delivery of Standardized Care across the three (3) branches in line with the Best Clinical Practice.

Key Responsibilities

The Role will be responsible for driving the overall business performance across the Hospital branches by providing proactive Clinical leadership, ensuring customer-centric cultural alignment among the staff members, ensuring timely and efficient High quality of care outcomes, compliance with the Hospital clinical standards and guidelines, and developing appropriate patient solutions for the business. Specifically, the Role will:

• Be responsible for providing overall proactive clinical leadership to the medical officers and other staff across the Hospital branches to ensure the timely provision and delivery quality patient care.
• Be Responsible for Hospital Quality Assurance and Standards Management by spearheading a culture that embraces Best Clinical Standards and Practices developed by the hospital and other renowned medical professional bodies and institutions, overseeing the development, review and compliance with the adopted clinical guidelines and best practices as well as audits and the development of Clinical SOPs.
• Drive improvements in quality of care and care outcomes as experienced by service users & carers, as well as improving the safety and effectiveness of services, including in shared care.
• Lead the Hospital Management Team in investigating risks, complaints, clinical gaps and Critical Incident Reviews and drawing up of the mitigation measures and improvement Plans; while also leading Impactful CMEs and Monitoring of Continuous Care Improvement and Professional Development of Medical Staffs.
• Be responsible for Hospital operations efficiency by providing senior clinical oversight of the locality management of critical incidents, safe prescribing and quality improvement activities, and overseeing the hospital wide clinical/care governance activities as required.
• Drive overall Business Performance Management by championing Business Development Initiatives to ensure overall growth of the clinical services and uptake.
• Participate in the strategic planning of the Hospital in collaboration with senior hospital management and other medical staff to improve overall hospital performance and business growth.
• Provide effective liaison with Government Agencies, NGOs, Donors and Sponsors.

Required Qualifications

• Current medical license by KMPDC with a minimum of 4 years practice post internship in a reputable hospital or organization.
• Postgraduate training or advanced experience in any of the following; Internal Medicine, Health Systems Management, Critical Care or Business Leadership & Management will be an added advantage.
• Must have requisite experience and qualifications in basic life support and Advanced Cardiac Life Support training.
• Knowledge of relevant legislation as well as professional standards;
• Evidence of leadership or supervisory experience will be an added advantage
• Good computer skills and Report preparation.
• Good communication and negotiation skills.

Desired Key Competencies & Skills

• Leadership and Team Management, Clinical Expertise, Collaborative Patient Care, Empathy and Compassion, Effective Communication, Resilience and Adaptability