The GSMA represents the interests of mobile operators worldwide, uniting nearly 800 operators with almost 300 companies in the broader mobile ecosystem, including handset and device makers, software companies, equipment providers and internet companies, as well as organisations in adjacent industry sectors.

About The Role

• Developing and implementing creative, bold, and targeted policy engagement strategies to advance GSMA positions.
• Building and managing relationships with operators, financial regulators and other key stakeholders across the region in order to identify strategic opportunities to provide support and develop initiatives that align with the programme’s core objectives.
• Coordinating closely with a large range of actors such as regulatory specialists, regional experts, and data analysts, both inside and outside of the GSMA.
• Identifying gaps in the capacity of MNOs to address regulatory barriers for the development of mobile money services and make recommendations for support that will assist policymakers to advocate for enabling reforms.
• Writing, reviewing and editing mobile money policy publications and blogs on a wide variety of subjects.
• Participating in and presenting at relevant GSMA events and those of external regional partners to disseminate resources and insights, as well as to continue to position the programme as a thought-leader within the industry.
• Support in shaping GSMA Mobile Money programme’s regional advocacy efforts with relevant internal and external partners working in close consultation with policy and advocacy colleagues.

About You

• Strong public policy, regulatory engagement, and/or government relations experience.
• Regulatory knowledge relevant to mobile money and/or financial services.
• Experience analyzing the business impact of regulation and designing advocacy campaigns.
• Strong strategic skillset for scaling mobile money services.
• Proven analytical skills to predict and assess commercial and economic implications.
• Excellent relationship management and networking skills at an executive level.
• Ability to work in a matrixed structure, influence peers, and support cross-functional collaboration.
• Excellent cultural awareness for working with globally dispersed teams.

Team management experience

• Strong grasp of English for expressing complex issues in plain language.
• Charismatic public speaker, able to inspire and build relationships.
• Ability to handle pressing deadlines and ambiguity, innovate, and prioritize.
• Self-starter, highly motivated to develop the program.
• Willingness to travel internationally.

Desirable 

• Experience with mobile network operators.
• Fluency in French (oral and written).
• Understanding of legislative drafting and policy formulation.
• Experience in emerging markets.
• Knowledge of mobile money and financial services for the underserved.
• Familiarity with relevant policy and regulatory contexts in key markets