11 Apr 2025

Senior Public Diplomacy Officer, LE5 at Australian High Commission Kenya

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Job Description

The Australian High Commission in Kenya is also accredited to Burundi, Rwanda, Somalia, Tanzania, and Uganda, as well as the East African Community (EAC), the United Nations Environment Programme (UNEP), and the United Nations Human Settlements Programme (UN-Habitat). It is also a friend of the International Conference of the Great Lakes Region (ICGLR).

Senior Public Diplomacy Officer, LE5

The key responsibilities of the position include, but are not limited to:

  • Manage, plan and coordinate a range of events and initiatives in East Africa that have a public diplomacy objective, including managing the delivery of multiple concurrent events, coordinating stakeholders, speakers and other logistical arrangements such as guest lists, catering, entertainment and technical support.
  • Plan, develop and implement a coordinated public diplomacy strategy to promote a positive image of Australia in East Africa and contribute innovative ideas to Public Diplomacy meetings, including the development of social media content and campaigns.
  • Manage and coordinate contract management including developing scope, managing tendering processes and monitoring contract performance in accordance with departmental guidelines.
  • Manage the AHC’s social media accounts.
  • Manage and provide guidance to a social media contractor.
  • Manage and report on the public diplomacy budget and resources. Analyse financial information and update management on expenditure and risk in accordance with departmental guidelines.
  • Represent and promote Australia’s interests at a range of forums, events and meetings and provide advice on operational and policy issues.
  • Establish, develop and maintain strong working relationships with a range of internal and external stakeholders including contacts in other diplomatic missions, function centres, event contractors and catering suppliers, as well as DFAT’s security and property teams.
  • Contribute to the planning of high-level visits and events/meetings, oversee logistical arrangements and contribute to briefings.
  • Perform other duties and backup as required.

Qualifications/Experience/Behaviours

  • Relevant qualifications and/or a strong track record of experience in one or more of the following fields: event management, public or cultural affairs.
  • Experience in planning large social or formal functions, including guest list management and contracting.
  • Digital media literacy, familiarity with popular platforms, ability to develop and run social media campaigns and strategies.
  • Strong communication skills for stakeholder engagement and providing advice.
  • Excellent interpersonal and organisational skills.
  • Strong adherence to ethical behaviour and ability to work flexibly in a diverse work setting.
  • Sound judgement and decision-making when prioritising multiple deadlines to deliver work in a timely manner.
  • Highly motivated and able to work mostly independently or under limited guidance.
  • Strong organisation and time management skills, attention to detail and ability to multi-task and reprioritise in response to changing requirements.
  • Capacity to plan and set priorities, and work with limited supervision as a productive member of a small team.
  • Demonstrated ability to be creative, take initiative, recognise opportunities for improvement, and implement change.


Method of Application

For any application to be ELIGIBLE, and therefore considered, it must:
  • Be written in English.
  • Include a Resume (CV) and Statement of Claims. These must be combined into a single (1) .pdf format document (i.e., do not submit as two separate attachments). Links to/or files shared by OneDrive, Google Drive, Dropbox, or any other external repository location will not be considered.
  • Resume (CV) (maximum of two A4 pages) outlining previous relevant work experience and achievements. Please include the names and contact details (phone number and email addresses) of two referees that we have your consent to contact.
  • Statement of Claims (maximum of one A4 page) addressing each selection criterion below in. In addressing each criterion, please ensure that you provide example(s) based on previous experience to demonstrate your capability.
  • Understands - Provide an example when you have interpreted and applied legislation, policies, and procedures to make a decision;
  • Connects - Provide an example when you have demonstrated a high level of written and oral communication skills (using English) to effectively communicate with clients from diverse backgrounds;
  • Innovates - Describe a situation where you have shown initiative to improve workplace practices or processes.
  • Be submitted in one email to  [email protected] with email subject name, ‘Application for LE3 and LE4 - [insert first name and last name]’. For example, Application for LE3 and LE4 – James Hannington. Note that there is no need to specify the position level in your application as successful applicants will be offered the position at the level that best match their qualifications and experiences.
Please also indicate in your application how you have heard about the vacancyi.e., the High Commission website, Facebook, etc. The closing date for applications is Tuesday 22nd April  2025, 4.30pm (Nairobi Time).





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