Reporting to the Head of Business, the overall purpose of this role is to manage the Sales and Business development of the queue management and customer experience solutions subsidiary Q-SYS (www.qsys-ea.com)

KEY RESPONSIBILITIES

• Promoting and selling the various customer experience solutions including queue management system, digital signage, customer experience portal and online booking system.
• Building and maintaining relationships with the new and existing clients.
• Presenting the organization’s system in a structured professional way to potential clients.
• Representing the company at trade exhibitions, events and demonstrations.
• Gaining a clear understanding of the market, customers’ businesses and requirements.
• Ability to differentiate the company’s product offerings and convey compelling value proposition to promote sales.
• Creating detailed proposal documents / quotations and handover reports.
• Cold calling with the aim of maturing business.
• Gathering Market and Customer information.
• Management of Sales and updating the Sales details onto the ERP system.
• Ensuring sales performance and aiming to meet and /or exceed minimum sales target of 10 million shillings in a quarter.
• Sharing best practices with colleagues.
• Taking clients for site visits and demos.

REQUIREMENTS

EDUCATION & EXPERIENCE

• A Bachelor’s Degree and/or MBA in Marketing or related field.
• Sales/Marketing Professional courses will be an added advantage
• A minimum of 5 years’ experience in promoting and selling software solutions.
• Demonstrable knowledge and experience in the field of B2B sales.

CORE COMPETENCIES

• Strong communication and interpersonal skills
• Strong Sales/Business Development knowledge and experience.
• Demonstrated ability to develop new business opportunities and improve the profitability and competitive performance of the business
• Entrepreneurial mindset with the ability to spot original Sales and branding opportunities.
• Demonstrated ability in identifying and responding to current and future customer needs; delivering innovative products and service excellence.
• Strong strategic, analytical and organizational skills.
• Ability to work on own initiative, meet tight deadlines and balance priorities to achieve results.
• Demonstrated ability to increase productivity and continuously improve methods, approaches, and departmental contribution