Your Mission

• To drive the development and the continuous improvement of the Quality, health and safety standards, processes and procedures.
• To support the sustainable and profitable growth of Puratos Kenya, offering total peace of mind to our customers worldwide.

What you will do

Quality Assurance and HSE Compliance:

• Carry out routine internal audits and spot checks to ensure compliance with Puratos quality assurance framework and external regulatory standards.
• Drive the implementation of GMP, HACCP, Quality certification, system audits, Puratos Policies & Procedures.
• Coach and train Operations Teams on Quality Assurance Systems and HSE standards.
• In coordination with the Operations Director, monitor QC & HSE Opex & Capex budgets and KPIs.
• Routine follow-up on quality-related Institutional, statutory, and legal requirements with relevant bodies (ISO, KEBS, DOSHS, NEMA, County Governments, Halal).
• Implementation and follow-up on quality management systems (ISO, GFSI).
• Follow up on vendor and customer complaints as per Company Policy and HACCP guidelines.
• Oversee the creation of Quality Assurance related management reports and accurate recordkeeping.
• Manage handover of new projects from R&D Department to Operations and the development of existing ones.
• Lead initiatives to achieve Zero Accidents at the workplace through compliance with the 10 Golden Rules to Zero Accidents.
• Ensure the development and effective implementation of appropriate Health, Safety, and Environment policies and procedures as per Group and Local guidelines.
• Support and perform risk assessments to identify potential safety hazards and recommend preventative solutions.
• Interface professionally with government agencies in all areas of environment, health, and safety.

Responsibilities Management:

• Drive the development and continuous improvement of Quality Standards, Processes, and Procedures across all departments.
• Introduce new Products, Raw Materials, and Packaging Materials in collaboration with Business Units, R&D, Engineering, and Operations, ensuring strict principles of product handover and management of change.
• Ensure all conditions are met to produce Right First Time and in a consistent and sustainable way, delivering the expected quality.
• Contribute to the optimization of operational procedures by actively participating in site monthly meetings, quality meetings, task forces, and other cross-functional meetings.
• Manage Customer Complaints, Food Safety, and Food Quality incidents and crises with other stakeholders within the organization and lead communication with customers.
• Ensure QA & QC personnel and equipment comply with all relevant Puratos safety standards and procedures regarding behavioral and equipment safety.

Food Safety:

• Ensure full compliance of the department with all applicable legal regulations and international food safety standards.
• Ensure timely HACCP analysis on each new product, validation, and timely review of the HACCP plan.
• Follow up on food safety issues or non-conformities.

Quality Information Service Center:

• Manage the creation of technical data sheets in SAP and updates on SharePoint.
• Manage customer QA questionnaires and specific customer questionnaires.
• Prepare customer-specific information documents on QA-related topics.
• Manage halal and kosher certifications. (If applicable)
• Manage declaration and labeling of BU products.
• Implement legal changes and prepare data for export files.

Reporting/Budgets – Investments/Projects:

• Manage OPEX and CAPEX for the QA/QC department.
• Track KPIs (timely release RM/FG, Internal NC, Complaint Index, External certifications BRC, etc.).
• Report results regularly.
• Track corrective and preventive actions.
• Calculate the yearly budget and follow up on the monthly budget.

Continuous Improvement:

• Implement the Continuous Improvement Program in the department and act as a change manager.

What we expect from you

• Bachelor’s degree in food science, analytical Chemistry, Industrial Chemistry, or any other related field.
• Working experience under ISO/GFSI Certification, HSE Guidelines
• At least 5 years’ working experience in a busy Manufacturing FMCG environment; working experience in Milling, Bakery or Pastry industry an added advantage.
• Good command of ERP applications and MS Office applications
• Language; fluent spoken and written in English; French is an added advantage.