Principal Accountabilities

• Collaborate with the FMS transition project team to support the migration from Agresso to Oracle Fusion, including data validation, integrations, testing, and user support.
• Assist in the configuration, testing, and deployment of Oracle Fusion Financials modules (GL, AP, AR, FA, CM).
• Participate in post-go-live activities including system stabilization, enhancement requests, and continuous improvement initiatives.
• Work as part of a Scrum team within an Agile product development environment, contributing to sprint planning, reviews, and retrospectives.
• Support day-to-day operations of Oracle Fusion, including troubleshooting, user access management, and service request resolution alongside other support teams.
• Document processes, configurations, and training materials to support knowledge sharing and onboarding.
• Ensure compliance with internal controls, data governance, and security standards.
• Assist in onboarding of new team members, and work collaboratively with partners, key stakeholders and product owners to capture and prioritize new requirements.
• Support global users, manage support tickets, and ensure vendor engagement and SLA compliance.
• Collaborate with IT teams to maximize system performance, ensure platform updates, and participate in regression testing where needed.

Experience and Skills

Essential

• An understanding of Financial, ERP knowledge
• They have experience in development, implementation and management of Oracle ERP (E-Business Suite or Fusion Cloud).
• Experience of solving complex business and technical issues through trouble shooting and analysis, defining a clear way forward and ensuring buy in from key stakeholders.
• Ability to quickly understand and explain complex technical and non-technical information in a succinct and compelling manner to all levels of audience.
• Good communication and interpersonal skills.
• Eagerness to learn and develop professionally.
• SQL database knowledge – preferably PL/SQL

Desirable

• Team Leader role experience.
• Strong track record in administering and supporting applications in complex global organizations.
• Knowledge of major cloud services providers, like AWS, Azure etc.
• Familiarity with Agile methodologies and experience working in Scrum teams.
• Skilled in automated build and deployment processes.
• Knowledge of ITIL or similar service management frameworks.
• Non-profit sector knowledge/experience.

Education and Qualifications 

Essential

• Degree in Computer Science, Information Systems, Finance, or a related field.

Desirable

• Oracle Certified Implementation Specialist – Fusion Financials preferred.