Job Purpose: 

Providing assistance to the General Manager – Health in implementing the Underwriting & Retention philosophy

Key responsibilities:

• Implement underwriting philosophy, strategy, process, and guidelines for medical insurance business to ensure profitability and achievement of the set loss ratio targets.
• Analyse proposed risks and make decisions to accept or reject.
• Determine the rates and terms to charge, assist in the Rating for large and moderate risks.
• Ensure risk survey recommendations are communicated in time and follow up implementation.
• Ensure compliance to the company credit policy.
• Manage company records and ensure proper filing of client information both manual and electronic
• Delegated Authority: As per the approved Delegated Authority Matrix
• Perform any other duties as may be assigned from time to time.
• Build and manage relationships with brokers, agents, and other intermediaries.
• Monitor market trends and competitor activities to stay informed about industry developments and Stay updated on changes in laws and regulations that may affect client retention efforts.
• Work closely with sales, marketing, actuarial, and claims departments to align underwriting and retention strategies with
  business goals.
• Proactively manage the policy renewal process to ensure timely renewals and minimize lapses in coverage.
• Review and negotiate renewal terms and conditions with clients to retain their business.
• Develop and implement strategies to improve client retention rates.

Requirements

Knowledge, experience and qualifications required:

• Bachelor’s degree (insurance option preferred).
• Professional qualification in Insurance (ACII or IIK).
• 6-8 years’ experience in medical underwriting.
• Proven experience in managing and nurturing client relationships.
• Track record of achieving client satisfaction and retention targets.

Technical/ Functional competencies:

• Knowledge of insurance regulatory requirements.
• Knowledge of insurance products.
• Inter Personal,Relationship and Customer Relation Skills.