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12 Mar 2025

IT Service Desk Specialist at Mogo Finance

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Job Description

We offer top-notch, long term Car financing in Nairobi and Mombasa to our prospective customers, which is up to 80% of any car’s value. With MOGO’s efficient mode of services, you get to drive your dream car in a very short period of time at a very convenient interest rate.

We have more than 6 years’ experience providing fin…

IT Service Desk Specialist

What you will do:

  • Provide support and assistance to colleagues in understanding and using the ERP system.
  • Share feedback and suggestions to improve ERP processes
  • Understand the system logic and functionality to troubleshoot and resolve user tickets.
  • Translate client issues into Change requests that clearly describe the issue and possible solutions.

What you will need:

  • Empathy and a genuine desire to help others.
  • Good knowledge of the ERP system and its functionalities.
  • Ability(willingness) to learn and understand the system in detail.
  • Great communication skills.

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : April 1, 2025




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