Responsibilities

• Perform after-sales services to Industrial Boiler Business in Eastern African countries.
• Acts as salesman whilst visiting customers and sell service products like maintenance contracts and spares.
• Handle existing maintenance contracts.
• Supervision and commissioning of new boilers.
• Elaborate reports from each customer visit, with recommendations for spare parts and retrofits.
• Constant liaising with boiler experts in the industrial production office.
•  Create customer relationships and guarantee customer confidence in our services.

Qualifications

Education and Experience:

• Bachelor’s degree/ Diploma in engineering.
• Experience in boiler service and maintenance.

Characteristics and skills:

• Good communication skills.
• Exceptional customer service skills
• Detail driven.
• Team player.
• Problem solving skills.
• High degree of self-motivation & accuracy.
• Great level of flexibility, self-confidence and should be able to represent the company.
• Comprehension of company values.

Additional Information

Dimensions:

• Meet management expectations for Home Comfort activities development.
• Meet organization and customer expectations for high quality services.