Kenya Airways, the leading African airline flying to more African destinations than any other carrier, takes pride in being at the forefront of connecting Africa to the world and the World to Africa through its hub Nairobi Jomo Kenyatta International Airport.

Summary

The candidate will provide maximum comfort and hygiene to our guest by delivering the best quality of laundered aircraft furnish and linen.

Principal Accountabilities (Responsibility)

Efficiency

• Ensure proper laundry processes and formulas are adhered to.
• Ensure that aircraft furnish, and linen are properly classified in specific categories prior to washing to ensure production efficiency.
• Ensure that the laundry officers load the laundry wash wheels properly, and wash formulas followed to obtain efficiency in the washing process.
• Ensure preventive maintenance procedures are performed on a daily, weekly, and monthly basis including filter cleaning/replacement, oiling and water/detergent/steam leak identification.
• Multiskilling including aircraft cabin aesthetics and cleanliness involving removal/replacement of soiled seat covers and curtains. Participating in aircraft fumigation and pest control.
• Ability to check/interrogate for latched machine faults on the selector panel for predictive maintenance and accurate troubleshooting.
• Ability to interpret machine maintenance and fault isolation manuals.
• Achieve the daily set targets as provided by the Superintendent.

Economical Operations

• Ensure proper use of time and materials. The right prescribed quantities of chemicals; proper water levels; Maintenance of equipment and proper scheduling of resources.
• Daily replenishment of detergents/cleaning solvents to the optimum levels.

Quality Management

• Ensure that the percentage of rewash does not exceed 3% of the linen volume processed in each time (daily, weekly or monthly).
• Carry out visual inspection is carried out before every shift to detect machine failures /problems which can be solved without undue downtime.
• Ensure the Laundry officers keep abreast with continual new changing aircraft furnish/linen fabrics and laundry chemicals in the marketplace to achieve and maintain high quality standards.

Safety

• Ensure that the Laundry is kept free of dust and inspected daily.
• Ensure all line traps are emptied frequently after every shift.
• Ensure leaking pipes, humming motors, steam leaks, etc. are attended to immediately.
• Ensure and maintain a safe, healthy and secure working environment in compliance with authority requirements, relevant industry regulatory and legislative requirements, company policies and customer airlines.
• Report hazards, near misses and incidents occurrence as per company procedures.
• Be conversant with firefighting skills.

Reports

• Compile and submit reports to the Cabin and IFE Lead
• Pounds per hour produced.
• Soiled carts dumped/pounds separated.
• Number of tunnel loads (transfers).
• Number of loads washed in conventional washers and turnaround time between loads.
• Pieces per hour per workstation person, including hand folded items Carts packed per hour/controller.

Job Requirements

Qualification (Minimum)  

• Diploma/Certificate in laundry, housekeeping, hospitality, catering or hotel management.
• Prior experience in similar role is preferable.
• Familiarity with cleaning detergents and laundering equipment
• Ability to stand for long periods.
• Capacity to lift up to 20 pounds unaided.
• Driving license and competence
• Cert/diploma in computer studies
• Minimum 3 years relevant working experience.

Additional Details
Other Skills

• Outstanding organizational and time management skills.
• Excellent analytical and problem-solving skills.
• Basic arithmetic skills.