Key Responsibilities

• Welcome and engage showroom visitors, understand their project requirements and budgets, and recommend suitable tile and sanitary ware solutions.
• Provide expert advice on tile sizes, finishes, layouts, quantities, and product applications to help clients make informed purchasing decisions.
• Proactively identify and pursue new business opportunities by building relationships with contractors, architects, interior designers, hardware retailers, and property developers.
• Prepare quotations, follow up on outstanding proposals, negotiate sales, and close deals.
• Ensure a seamless customer experience from initial enquiry through order processing and delivery.
• Maintain attractive showroom displays that showcase new products and best-selling collections.
• Accurately process sales transactions and maintain up-to-date customer, quotation, and sales records in the CRM system.
• Stay informed on product knowledge, market trends, competitor offerings, and emerging interior design trends.
• Consistently achieve and exceed individual sales targets while contributing to overall showroom performance.

Qualifications, Experience & Competencies

• Diploma in Sales & Marketing, Business Administration, or a related field.
• Minimum of 2 years’ sales experience, preferably in tiles, building materials, home finishes, furniture, sanitary ware, or premium retail.
• Proven ability to achieve sales targets and convert leads into successful sales.
• Excellent communication, negotiation, and customer relationship management skills.
• Professional appearance with the confidence to engage high-value clients.
• Strong networking and business development skills.
• Self-motivated, results-oriented, and driven by sales performance and commissions.
• Good organizational and time management skills with strong attention to detail.
• Computer literacy is essential; experience using a CRM system will be an added advantage.