The Wikimedia Foundation is the nonprofit that hosts Wikipedia and our other free knowledge projects. We want to make it easier for everyone to share what they know. To do this, we keep Wikipedia and Wikimedia sites fast, reliable, and available to all. We protect the values and policies that allow free knowledge to thrive. We build new features and tools to make it easy to read, edit, and share from the Wikimedia sites. Above all, we support the communities of volunteers around the world who edit, improve, and add knowledge across Wikimedia projects.

Summary

As an engineer in the SRE team, you will be involved in defining and running the infrastructure and services that form the base of Wikimedia Foundation projects. This will include frequent work with other SRE members to improve our scalability, high availability, recoverability, monitoring, and logging infrastructure. You will participate in incident response and the on-call rotation. You will also frequently interact with people not in SRE, like Security, Release, and Software Engineers, who all strive to improve MediaWiki and related software.

We use more technologies than we can list here and are interested in your experience, even if it doesn’t exactly match the keywords listed here.

Responsibilities:

• Implementation and maintenance of Internet-facing infrastructure and services
• Use of configuration management and deployment tools
• Monitoring of systems and services, optimization of performance, and resource utilization
• Typical operating system-level tasks such as logging and backup / restore
• Cookbook/runbook implementation for everyday maintenance actions
• Incident response, diagnosis, and follow-up on system outages or alerts
• Collaborating with a global and asynchronously communicating team (don’t worry if you have never worked remotely; we’ll help you get used to it)

Qualifications:

• 2+ years experience in an SRE/Operations/DevOps role
• Experience with operating highly available infrastructure
• Comfortable with shell and a programming language used in an SRE/Operations engineering context (Python, Go, Ruby, etc.)
• Experience with package management for operating systems (Debian, etc.)
• Comfortable with Open Source configuration management and orchestration tools (Puppet, Ansible, TerraForm, etc.)
• Past exposure to automation and streamlining of tasks
• Communicative technical English

We would love it if you have:

• A history of contributing to Open Source projects
• Prior participation in the Wikimedia movement
• Hands-on experience with Observability related tools practices (tracing, logging, metrics, performance monitoring, SLOs, and alerting)