Medic is a global nonprofit organization with a mission to advance equitable healthcare and strengthen community health systems by building, innovating, applying, and scaling open-source, low-cost digital health tools in collaboration with communities, governments, and implementers. We envision a more just world in which health workers are supported as they provide care for their neighbors, universal health coverage is a reality, and health is a secured human right.

About the role

The Software Developer is a Product Team member in the Infrastructure team. You will engineer, manage, and maintain our hosting platform and infrastructure, allowing secure and scalable hosting. You’ll also be central to the future development of our infrastructure services and support both internal teams and external partners. You will work with sys admins, DevOps engineers, and users of the CHT directly – this includes building new features, ensuring support, fixing bugs, testing applications, and ensuring we’re working on the most impactful things. You will work with a distributed team based around the world, and you will report to an Engineering Manager.

Product Team’s Core Competencies

As a team, we have adopted a set of “core competencies” for how we show up for each other at work to be great teammates for each other.

• Reliable – Sets and communicates clear expectations about when something needs to/will be done and does it without prompting.
• Team Player – Acts in the team’s best interest and actively looks for ways to help their colleagues. Makes time to support teammates to be successful.
• Growth Mindset – Always seeking to improve. Open-minded, teachable, and coachable.
• Proactive – Sees things that need doing and takes action to keep things moving and make the team successful.
• Effective Communicator – Communicates regularly, openly, and effectively using the appropriate channels.

Key Responsibilities

• Develop software – Contribute to our codebase, write and review code. Follow our development workflow and coding style. We use JavaScript, NodeJS, CouchDB, Docker, AWS, Kubernetes, Bash, and k3s as our primary stack. We are looking for someone with experience with these or similar technologies.
• Support scaling – Proactively seek new technologies or implementations that solve current problems better or more efficiently
• Troubleshooting – Prioritize and provide remote troubleshooting support to active deployments as needed.
• Documentation – Write technical information, explain processes, clarify interactions when requested, and ensure proper documentation.
• Mentorship – Support junior team members.
• Support shifts – Work in dedicated support tasks (not on-call) once every 4 weeks, primarily assisting other internal teams or external partners.

Skills Knowledge and Expertise

Required Skills and Qualifications

• 3 years of experience with software development, with concrete results
• Experience in one or more programming languages
• Fluent in English and experience using it in a remote work environment, e.g., over video and text chats
• Knowledge of software development processes
• Good understanding of DevOps concepts and best practices
• Ability to work in a remote and culturally diverse team
• You must have valid authorization to work in the country that you are based without requiring sponsorship.

We will be reviewing applications on a continuous basis, and encourage interested candidates to apply as early as possible.