The type of work you will be doing 

• Technical account management
• Trusted technical advisor: Act as a trusted technical advisor to the sales and business development teams, providing technical expertise during the sales cycle, helping to qualify opportunities, and assisting with technical presentations and demonstrations.
• Customer relationships: Develop and maintain deep, trusted advisor relationships with key stakeholders at assigned client accounts, including technical contacts, business leaders, and executives.
• Communications and collaboration: Effectively communicate technical concepts to both technical and non-technical audiences. Collaborate closely with internal teams (engineering, product, sales) to ensure seamless solution delivery.
• Client satisfaction: Focus on ensuring high levels of client satisfaction and retention. Identify and address any potential issues proactively.
• Solutions architecture
• Solutions design & development: Design and architect impactful solutions tailored to specific customer needs, leveraging our environmental data infrastructure, models, analytic workflows, and data science capabilities.
• Proof of concept creation: Develop and execute proof-of-concept projects that showcase the power and flexibility of our platform. This includes building models, developing analytical workflows, and demonstrating data science techniques.
• Business & client requirements: Understand and document client requirements and discuss with the business team in order to craft proposals and ensure the scope for service agreements are well understood and documented.
• Product knowledge: Maintain a strong understanding of our platform’s capabilities, including data access methods, modeling tools, analytical libraries, and data visualization options.
• Technical expertise: Stay up-to-date with the latest advancements in geospatial data science, AI, modeling, and related technologies. Contribute to the ongoing improvement of our platform and solutions.
• Project management: Manage timelines, commitments, and deliverables for multiple projects simultaneously, ensuring timely and high-quality execution. Maintain meticulous organization and documentation.

What you will need 

• Bachelor’s or Master’s degree in a relevant field (e.g., Environmental Science, Computer Science, Data Science, Engineering, or related field).
• Proven experience in a solutions architect, technical sales, and/or technical account management roles in enterprise software companies (AI, geospatial, data infrastructure preferred).
• Strong understanding of environmental data and related analytical techniques.
• Experience building and deploying models, developing analytical workflows, and performing data science tasks.
• Proficiency in programming languages commonly used in data science (e.g., Python, R).
• Excellent communication, presentation, and interpersonal skills.
• Demonstrated ability to manage multiple projects and meet deadlines.
• Proactive and self-motivated with a strong work ethic.
• Empathy and a genuine desire to understand and address customer needs.
• Passion for impact in the Global South (Africa, Southeast Asia, Latin America) and a desire to contribute to positive change.
• Experience with geospatial data and tools (e.g., Google Earth Engine, QGIS, PostGIS, other GIS software).
• Familiarity with specific environmental domains (e.g., climate change, air quality, water resources).