ROLE POSITIONING AND OBJECTIVES

BAT prides itself as a world-wide leader in Procurement. In order to maintain our continued drive for excellence and deliver our business objectives a new operating model for the procurement function was designed. The end market account management role plays a crucial part in the delivery of benefits at the end market level.

The Sourcing Manager acts as the voice of the end market customer within procurement. The Sourcing Manager plays an important role in the provision of data for category strategy development and strategy setting.

Reports to:Head of Logistics & Directs

Geographic Scope: ESSA

WHAT YOU WILL BE ACCOUNTABLE FOR

• To manage the customer relationship and all aspects of procurement related customer service for all Indirects, Directs and Logistics goods and services categories for the business environment in the SSA DRBU.
• To understand customer/business unit requirements including their business goals, targets, initiatives, directions and supplier performance requirements for their appointed end market.
• To manage the local customer relationship for those categories being managed at end market level, shaping demand and compliance where appropriate.
• To deliver end market contracts in conjunction with Legal.
• To ensure all contracts are agreed with the relevant business owners with minimal environmental impact.
• Support a green environment in line with EHS Policies
• To collate all relevant end market business unit procurement requirements, providing the necessary information to ensure robust planning, budget and target setting.
• Adopting the most cost effective purchasing processes to achieve best total acquisition cost and balance the requirements of internal customers & Procurement.
• Ensure that SSA DRBU applies Common Platforms, Best Practices and complies with Global and Regional Directives as well as local and statutory policies.
• Development of an effective information system that provides optimal support to the whole Indirect Procurement process.
• Ensure that the Company plan is based on accurate demand captured from the business units.
• Ensure that the appropriate metrics, i.e. measurement tools, are in place and being used effectively to monitor and explain overall Indirect Procurement performance.
• To own the relationship between procurement and all its internal & external customers at end market level.
• To challenge demand and requirements and manage customer expectations to ensure compliance and drive continuous improvement.
• To determine the scope, scale and impact of any new products or services required by the customer and drive supplier collaboration to better match what is required by the business.
• Drive a continuous improvement process in relation to security of supply as well as quality and cost of Indirect, Directs and Logistics Spends.

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE

• Educated to degree level or equivalent in a relevant business discipline.
• 5 years of experience in sourcing and/or account management
• Good influencing and facilitation skills to act as the interface between end market business units and procurement balancing the optimum delivery of customer requirements with the need to adhere to a global approach.
• Mastering the sourcing process including negotiation and contracts placement understanding the risks involved and compliance required.
• Understanding of financial evaluation and interpretation of supplier’s records and their key cost and business drivers.
• Experience in managing projects,especially to execute category and sourcing strategies at end market level.
• Sound knowledge of corporate regulations and local legislation to ensure the creation of effective commercial contracts.
• Full knowledge of the procurement processes, platforms and policies