About the Role

The Staff Care Associate/Specialist oversees the management and administration of staff benefits, ensuring compliance with policies and promoting employee welfare. You will provide support with inquiries, contracts, and offboarding, while safeguarding confidentiality and maintaining operational efficiency. Additionally, you will contribute to process improvements and strategic HR initiatives to enhance systems and services.  You will be a part of global HR staff care team and will report directly to the Staff Care Manager. This role is a hybrid role based in one of our program countries HQ.

Responsibilities

• Manage health insurance plans including enrollment, renewals, and sourcing new vendors when needed.
• Administer other staff benefits ensuring compliance with policies.
• Respond to staff queries by interpreting policies and labor laws for applicable circumstances and staff welfare.
• Ensure HR Data accuracy through timely onboarding and offboarding of employees
• Maintain google sheets tools through regular tool health checks
• Support strategic initiatives by leading special projects to advance gHR process, systems, and service offerings

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 5 years of experience in HR, Project Management, or other relevant fields.
• Project management and execution skills
• The ability to interpret policy and balance organizational and staff interests
• Google sheets expertise (Google AppScript a plus)
• The ability to work across diverse stakeholders to deliver results
• English required in all locations.