RESPONSIBILITIES:

• Define, plan, and execute the Partner Network strategy for a selection of specific countries within the Africa region:
• Develop and drive the IQVIA Partner Network strategy, to maximise site productivity and accelerate patient recruitment. Including enhancing relationships at existing sites and the identification & development of new CR sites
• Develop and own the relationship with site stakeholders to drive the development of the Partner Site network; foster customer loyalty and facilitate collaboration across the IQVIA business
• Develop deep understanding of Network sites, key stakeholders & CT environment
• Build and maintain a Country Partner Site Network strategic roadmap
• Develop and implement the IQVIA Site strategic plan promoting growth and differentiation. Work with the site to drive & monitor delivery of strategic imperatives
• Maximise opportunities for the site to participate in studies (interventional/non-interventional) or evidence networks that match site capabilities
• Support all IQVIA teams working with the Partner Site Network to ensure the delivery of the IQVIA portfolio, overcome any site related barriers and align processes
• Maintain and share performance metrics as well as pipeline information with the site on a routine basis
• Identify suitable sites to participate in the Partner Network. Liaise with regional & global stakeholders to validate target sites
• Develop messaging and materials to communicate the value proposition of the Partner Site concept to sites
• Participate and organise joint governance meetings to review relationship status, delivery & explore opportunities for collaboration
• Work closely with other members of the Strategic Site Networks team, and other colleagues focused on successful site relationships

Contribute to overall Strategic Site Network success

• Support regional network strategy development and planning
• Support business case development activities
• Deliver regular country status reports

Required Knowledge, Skills And Abilities

• In depth knowledge of Clinical Development processes across all functional areas.
• Ability to establish and maintain effective working relationships with sites, coworkers, managers and business stakeholders
• Strong written and verbal communication skills, including good command of the English language
• Strong leadership, organizational and problem-solving skills.
• Ability to deliver results to the appropriate quality and timeline metrics, with good judgment and ability to manage competing priorities
• Experience presenting to varying levels of leadership, with excellent fluency in PowerPoint to support presentation needs
• Ability to convey messaging, including value proposition to win and influence sites
• Situational management and communication
• Ability to self-direct, persevere, manage efficient meetings, communicate at the right time / right amount
• Knowledge of project management concepts, deliverables-driven planning
• Agile mindset
• Advanced knowledge and ability to apply ICH GCP/GDPR applicable guidelines, solid understanding of new methodologies in research e.g. remote monitoring, telemedicine

​​​​​​​Minimum Required Education And Experience

• Bachelor’s Degree Health care or other scientific discipline or educational equivalent
• 7+ years relevant industry experience
• Minimum of 3 years’ experience working directly at or with provider sites in a research-focused role
• Experience with account management or customer success initiatives
• Experience with initiatives that included change management and adoption of technology