Role Summary
The Student Support Coordinator plays a pivotal role in leading the identification and mitigation of barriers to student success at the Aga Khan Academy Nairobi. The coordinator collaborates with staff, parents, and external agencies to devise, implement, and evaluate interventions that support students’ academic and personal development, aiming to enhance IB learning outcomes. This role requires a proactive approach to fostering a supportive environment, promoting student well-being, and ensuring every student has the resources they need to thrive.

Key Responsibilities

• Designated Safeguarding Lead for the Academy.
• Collaborate with students, parents/carers, and staff to address pastoral and learning needs for optimal student outcomes.
• Coordinate and implement intervention strategies for students facing barriers to learning.
• Build and maintain relationships with internal teams and external agencies to facilitate timely support for students.
• Lead initiatives that promote social, emotional well-being, mental health, and attendance.
• Oversee student records, safeguarding practices, and the confidentiality of sensitive information.
• Contribute to mentoring, coaching, and counseling programs to address pastoral issues impacting academic performance.
• Support regular attendance and punctuality by promoting attendance initiatives.
• Participate in exam invigilation as required to support the school’s academic environment.
• Develop and deliver intervention activities focused on positive behavior and reintegration, monitoring their effectiveness.
• Engage actively in school meetings and parent consultations to communicate support programs effectively.

The requirements

Qualifications and Experience

• Bachelor’s degree in Education, Counseling, Psychology, or a related field.
• Minimum of 3 years of experience in student support, counseling, or a similar educational role.
• Proven ability to work collaboratively with students, staff and external partners.
• Strong understanding of IB curriculum and experience with IB students preferred.
• Excellent communication, organizational, and interpersonal skills.
• TSC registration.