Position Overview

• Our client, a reputable and regulated financial services institution, is seeking to recruit a highly analytical and resultsoriented Assistant Manager – Banking Operations to support operational excellence, transactional banking oversight, digital banking operations, and internal controls management.

Key Responsibilities

• Support implementation of banking operations strategies and operational excellence initiatives across the organization.
• Supervise and coordinate operational teams including customer service, internal controls, cash management, and transactional banking functions.
• Review, authorize, and monitor operational transactions including refunds, payrolls, transfers, account reactivations, and digital banking transactions.
• Ensure all operational transactions are processed accurately, authorized timely, and comply with internal procedures.
• Coordinate reconciliation of suspense accounts, invalid accounts, and operational exceptions.
• Support operational process reviews and recommend automation and process improvement initiatives.
• Monitor branch operations and enforce standardization of operational procedures across branches.
• Oversee digital banking operations including ATM cards, mobile banking, thirdparty agents, agency banking, and alternative banking channels.
• Monitor digital banking activity, transaction trends, and channel performance to identify operational risks and business opportunities.
• Ensure compliance with AML, KYC, operational risk management, and regulatory reporting requirements.
• Coordinate audit issue resolution and implementation of operational control improvements.
• Review operational MIS reports to monitor suspicious activity, dormant accounts, customer trends, and channel utilization.
• Support business continuity planning and operational risk mitigation initiatives.
• Monitor operational SLAs and ensure prompt resolution of customer service issues and operational bottlenecks.
• Support growth of deposits, customer accounts, and nonfunded income through operational efficiency initiatives.
• Coordinate user access controls and support digital banking systems administration processes.
• Prepare operational performance reports, departmental updates, and management reports.
• Coach, mentor, and support operations staff through training and performance improvement initiatives.
• Participate in branch visits, stakeholder engagements, and operational review meetings.
• Ensure confidentiality, integrity, and accuracy of customer and operational information.

Qualifications & Requirements

• Bachelor’s Degree in Business Administration, Banking, Finance, Commerce, Accounting, ICT, Risk Management, or a related field.
• Professional certification in Banking Operations, Customer Service, Risk Management, or Process Improvement will be an added advantage.
• Minimum of 3 years’ supervisory experience within banking operations or financial services operations.
• Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
• Experience in the same business is preferred.
• Strong understanding of banking operations, digital banking channels, and operational controls.
• Knowledge of AML, KYC, operational risk management, and regulatory compliance requirements.
• Proven experience in operational process improvement and team supervision.
• Strong analytical, communication, and leadership skills.
• Ability to manage multiple operational priorities and meet strict deadlines.
• Proficiency in core banking systems, digital banking platforms, and Microsoft Office applications.

Key Competencies

• Banking operations management
• Digital banking and channel operations
• Operational risk and compliance management
• Process improvement and controls enhancement
• Leadership and team supervision
• Customer service and stakeholder management
• Analytical and problemsolving skills
• Financial and operational reporting
• Communication and interpersonal skills
• Decisionmaking and organizational skills

End Date:12th June 2026

Position Overview

• Our client, a reputable and regulated financial services institution, is seeking to recruit a highly analytical and results-driven Assistant Manager – Credit Risk Analysis to support credit appraisal, portfolio quality management, and credit risk mitigation initiatives across the organization.

Key Responsibilities

• Review and oversee loan appraisal processes to ensure all credit requests comply with internal policies, procedures, and lending guidelines.
• Analyze credit proposals and provide recommendations based on financial analysis, risk assessment, and lending criteria.
• Ensure lending proposals are thoroughly analyzed using approved credit appraisal methodologies and risk assessment tools.
• Support achievement of portfolio growth and profitability targets while maintaining acceptable portfolio quality standards.
• Monitor portfolio at risk (PAR), loan default trends, and recovery performance to support proactive risk mitigation.
• Participate in Head Office Credit Committee meetings and prepare supporting credit analysis reports and board papers.
• Support review and enhancement of credit policies, lending procedures, and credit risk frameworks.
• Coordinate with branches, Credit Administration, Internal Audit, Risk, and Compliance teams to ensure adherence to credit policies.
• Monitor unusual or suspicious transactions and ensure compliance with AML, KYC, and CFT requirements.
• Utilize CRB reports, scoring tools, and risk matrices in loan appraisal and pricing decisions.
• Ensure policy exceptions and credit approvals are processed within approved authority limits.
• Support closure of audit findings and implementation of corrective actions within the credit function.
• Conduct quality assurance reviews on loan appraisal processes and system-generated reports.
• Maintain agreed turnaround times for credit appraisal and customer response management.
• Provide feedback to branches and lending teams on credit applications and portfolio quality matters.
• Supervise, mentor, and support Credit Analysts through coaching, training, and performance management initiatives.
• Participate in development of staff training materials and capacity-building programs for lending teams.
• Prepare periodic portfolio quality, appraisal performance, and risk management reports for management review.
• Promote high ethical standards, integrity, and compliance culture within the credit function.

Qualifications & Requirements

• Bachelor’s Degree in Commerce, Business Administration, Economics, Banking, Finance, or a related field.
• Professional certification in Credit Risk Management or Credit Analysis required.
• Minimum of 5 years’ relevant experience in credit risk analysis, lending, or debt recovery within a financial institution.
• Supervisory or people management exposure is highly preferred.
• Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
• Experience in the same business is preferred.
• Strong understanding of CBK Prudential Guidelines, credit risk management, and lending operations.
• Knowledge of CRB processes, credit scoring tools, and portfolio monitoring frameworks.
• Strong financial analysis, report writing, and decision-making skills.
• Excellent communication, negotiation, and stakeholder management capabilities.
• Proficiency in Microsoft Office applications and credit management systems.

Key Competencies

• Credit risk analysis and loan appraisal
• Portfolio quality and risk monitoring
• Lending operations and credit compliance
• Financial analysis and risk assessment
• Leadership and team supervision
• AML, KYC, and regulatory compliance
• Communication and report writing skills
• Negotiation and decision-making skills
• Analytical and problem-solving abilities
• Time management and organizational skills

End Date:12th June 2026

Key Responsibilities

• Support implementation and continuous improvement of the enterprise risk management and compliance framework.
• Conduct enterprisewide risk assessments and identify emerging operational, financial, compliance, and strategic risks.
• Prepare periodic risk management reports, dashboards, and Key Risk Indicator (KRI) reports for management review.
• Maintain and update the corporate risk register and risk management tools.
• Support development and review of risk management policies, procedures, and operational manuals.
• Conduct operational risk assessments for new products, systems, partnerships, and business processes.
• Monitor credit risk exposures and support portfolio risk mitigation initiatives.
• Participate in credit and liquidity stress testing exercises and prepare analytical reports.
• Review transactions and operational activities to identify highrisk or suspicious transactions.
• Support implementation and monitoring of AML, KYC, and CFT compliance requirements.
• Monitor and report AML/CFTrelated activities and suspicious transactions in line with regulatory requirements.
• Coordinate process mapping exercises and recommend controls for highrisk operational areas.
• Support business continuity planning and operational resilience initiatives.
• Conduct compliance reviews, random operational checks, and branch compliance assessments.
• Follow up on internal audit findings, CBK inspection issues, and compliance action plans to ensure timely closure.
• Provide analytical support to management and Board Risk Committees on risk and compliance matters.
• Facilitate risk awareness training and support development of risk management learning materials.
• Liaise with internal departments, regulators, auditors, and stakeholders on risk and compliance matters.
• Participate in special projects and continuous improvement initiatives as assigned by management.

Qualifications & Requirements

• Bachelor’s Degree in Commerce, Business Administration, Economics, Banking, Finance, Accounting, or a related field.
• Professional certification in Risk Management, Auditing, Accounting, or Compliance required.
• Minimum of 6 years’ relevant experience in Risk Management, Audit, Compliance, or Internal Controls.
• Experience within banking, microfinance, SACCO, or financial services sector is highly preferred.
• Experience in the same business is preferred.
• Strong understanding of enterprise risk management, AML/CFT compliance, and operational risk controls.
• Knowledge of CBK regulations, prudential guidelines, and financial sector compliance requirements.
• Proficiency in ICT systems, banking systems, and Microsoft Office applications.
• Strong analytical, financial analysis, and report writing skills.
• Excellent communication, interpersonal, and stakeholder management skills.
• Ability to work under pressure, prioritize tasks, and meet strict deadlines.

Key Competencies

• Enterprise risk management
• Regulatory compliance and AML/CFT monitoring
• Operational and credit risk analysis
• Internal controls and audit followup
• Financial and data analysis
• Report writing and presentation skills
• Analytical and problemsolving abilities
• Communication and stakeholder management
• Organizational and planning skills
• Integrity and attention to detail

End Date:12th June 2026

Key Responsibilities

• Maintain a strong and visible security presence to ensure a safe environment for visitors, employees, vendors, and contractors.
• Supervise and manage the deployment and performance of security personnel across assigned VAC locations.
• Monitor and ensure proper functionality of all electronic and mechanical security systems, including CCTV and access control systems.
• Safeguard company assets and implement preventive measures against security incidents and operational risks.
• Support the implementation and enforcement of security policies, procedures, and compliance standards.
• Conduct security inspections, audits, and compliance reviews across operational sites.
• Recommend and implement countermeasures to strengthen the security of people, assets, and processes.
• Ensure all critical service levels and contractual obligations are met, with incidents escalated through the established reporting framework.
• Prepare and maintain accurate security reports, incident logs, and audit documentation.
• Collaborate closely with operations teams to support business continuity and operational excellence.

Qualifications & Requirements

• Kenyan nationality is mandatory.
• Diploma or Degree in Security Management, Criminology, Risk Management, or a related field.
• Minimum of 1–5 years’ experience in security operations and management of security personnel.
• Strong understanding of corporate security operations, investigations, and loss prevention practices.
• Experience using security systems and reporting tools.
• Strong audit, reporting, and incident management skills.
• Excellent communication, leadership, and interpersonal skills.
• Strong customer service orientation and problemsolving abilities.

Key Competencies

• Leadership and team management
• Security operations and compliance
• Incident reporting and investigations
• Risk assessment and loss prevention
• Communication and stakeholder management
• Attention to detail and operational discipline

End Date:13th June 2026

Key Responsibilities
Financial Management, Budgeting & Strategy

• Lead and manage all finance and accounting functions including treasury management, working capital, and financial reporting.
• Provide expert financial guidance on project financing, contract negotiations, tax planning, regulatory compliance, and interdepartmental financial transactions.
• Establish and maintain strong financial controls to safeguard organizational assets and ensure compliance with policies, procedures, and internal controls.
• Lead organizational budgeting, forecasting, and implementation of financial reporting frameworks and KPIs.
• Participate in financial strategy discussions, operational reviews, forecasting, and strategic planning processes.
• Support due diligence reviews relating to prospective investments, acquisitions, and new projects.
• Lead financial performance reviews and risk management processes, ensuring implementation of corrective action plans where necessary.
• Drive continuous improvement of financial systems, controls, and operational processes and prepare financial presentations for senior management and the Board of Directors.
• Ensure effective cost management across operations and identify opportunities for cost optimization and operational efficiency.
• Ensure timely and accurate reporting of revenues, expenditures, and forecasts by cost centers.
• Prepare and present financial statements, management reports, and financial analyses to support organizational decision-making.
• Manage relationships with external stakeholders including tax authorities, financial institutions, auditors, consultants, and regulatory agencies.
• Ensure compliance with statutory, regulatory, and donor reporting requirements.
• Coordinate external audit processes and resolution of audit findings and compliance issues.
• Conduct business case analysis, financial appraisals, and due diligence reviews for new initiatives and investment opportunities.
• Coordinate the annual budgeting process and support strategic financial planning initiatives.
• Analyze financial risks and provide strategic financial advice to management and leadership teams.
• Develop and implement tax planning strategies to optimize organizational tax efficiency and compliance.

ICT Strategic Leadership & Support

• Develop and maintain ICT strategies, policies, and operational frameworks aligned with organizational goals and corporate strategy.
• Advise management and the Board on ICT developments, digital transformation initiatives, and technology-related policy matters.
• Plan and oversee acquisition and implementation of ICT projects within approved timelines and budgets.
• Develop, deploy, and maintain business applications and ICT systems that support critical business processes and operational decision-making.
• Ensure effective ICT infrastructure management, connectivity, cybersecurity, and systems reliability.
• Establish operational procedures, technical support systems, and service delivery standards to ensure high user productivity and satisfaction across all offices.
• Leadership and People Management
• Provide leadership and supervision to Finance and IT staff, including support for recruitment, staff development, performance management, and employee welfare initiatives.
• Coordinate staff performance target setting and conduct periodic performance appraisals.
• Conduct staff training needs assessments and recommend capacity-building programs to address performance gaps.
• Promote accountability, teamwork, integrity, and high-performance standards within the Finance & IT function.
• Support staff discipline management and resolution of employee grievances in consultation with HR and relevant committees.
• Perform any other duties as may be assigned from time to time.

Qualifications & Requirements

• Bachelor’s Degree in Finance, Accounting, or a related field from a recognized institution.
• Postgraduate Degree in Finance, Accounting, Business Administration, or a related discipline is required.
• CPA (K) or equivalent professional qualification is mandatory.
• Membership with a relevant professional body in good standing is required.
• Minimum of 7 years’ experience at senior management level, including at least 3 years leading a Finance function.
• Demonstrated experience in managing donor-funded projects and related compliance requirements.
• Experience within a similar investment organization, development finance institution, infrastructure organization, or related sector is preferred.
• Strong understanding of financial management, ICT governance, budgeting, taxation, and corporate planning.
• Demonstrated experience in ERP systems, financial systems, and ICT infrastructure management.
• Strong analytical, strategic thinking, and problem-solving capabilities.
• Excellent leadership, communication, negotiation, and stakeholder management skills.
• Strong proficiency in computer applications, accounting systems, and business reporting tools.
• Thorough understanding of water sector policy, corporate planning, and organizational governance frameworks is an added advantage.

Key Competencies

• Financial management and strategic planning
• Budgeting, forecasting, and financial reporting
• ICT strategy and systems management
• Capital project appraisal and investment analysis
• Corporate governance and internal controls
• Resource mobilization and donor compliance
• Leadership and people management
• Policy formulation and implementation
• Networking and stakeholder engagement
• Negotiation and relationship management
• Commercial awareness and operational efficiency
• Strategic thinking and decision-making

End Date:12th June 2026

Key Responsibilities

• Develop and implement enterprise ICT strategies aligned with organizational objectives and digital banking transformation goals.
• Provide strategic leadership and oversight for the ICT department, systems infrastructure, and technology operations.
• Lead implementation, maintenance, and continuous improvement of core banking systems and associated digital banking channels.
• Oversee ICT projects, systems upgrades, integrations, and technology transformation initiatives.
• Research, design, and implement technology solutions to improve operational efficiency and customer service delivery.
• Ensure high availability, reliability, and performance of ICT infrastructure, applications, and communication systems.
• Manage ICT budgets, vendor relationships, contracts, and procurement of ICT hardware and software solutions.
• Oversee administration of servers, networks, databases, telecommunications systems, and digital banking platforms.
• Ensure proper management of company websites, intranet systems, email platforms, and digital document repositories.
• Supervise daily system backups, disaster recovery procedures, and business continuity management processes.
• Develop and maintain comprehensive disaster recovery plans, cyber security frameworks, and ICT operational procedures.
• Ensure compliance with cyber security standards, ICT governance frameworks, regulatory requirements, and data protection policies.
• Conduct cyber security assessments, vulnerability reviews, and information security monitoring activities.
• Monitor and audit ICT systems to ensure data integrity, system security, and operational compliance.
• Lead user support services and ensure timely resolution of ICT incidents and service requests.
• Coordinate ICT user training and promote best practices in systems utilization and cyber security awareness.
• Maintain ICT asset registers and ensure proper tracking, maintenance, and utilization of ICT equipment.
• Develop and review ICT policies, procedures, and operational manuals to align with emerging technologies and regulatory directives.
• Collaborate with internal departments, consultants, vendors, auditors, and regulators on ICT and systemsrelated initiatives.
• Provide leadership, coaching, mentorship, and performance management for ICT teams and project staff.
• Prepare periodic ICT performance reports, risk reports, project updates, and strategic technology recommendations for executive management.

Qualifications & Requirements

• Bachelor’s Degree in Computer Science, Information Technology, Information Systems, Software Engineering, or a related field.
• Master’s Degree in ICT, Business Administration, Information Systems, or related discipline will be an added advantage.
• Professional certifications such as CISA, CISSP, ITIL, Certified Information Security Manager (CISM), Project Management, or related ICT certifications required.
• Minimum of 7 years’ progressive ICT experience, with at least 5 years in a senior ICT leadership role.
• Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
• Experience in the same business is preferred.
• Strong understanding of core banking systems, digital banking platforms, cyber security, and ICT governance frameworks.
• Proven experience in ICT infrastructure management, disaster recovery, and enterprise systems administration.
• Strong project management, analytical, and strategic planning skills.
• Excellent communication, leadership, stakeholder management, and report writing abilities.
• Proficiency in ICT governance standards, system security frameworks, and technology operations management.

Key Competencies

• ICT strategy and digital transformation
• Core banking systems management
• Cyber security and information security governance
• ICT infrastructure and systems administration
• Project management and technology implementation
• Leadership and people management
• Business continuity and disaster recovery planning
• Vendor and stakeholder management
• Analytical and problemsolving skills
• Communication and report writing abilities

End Date:12th June 2026

Key Responsibilities

• Develop and implement human resource and administration strategies aligned with organizational goals and business objectives.
• Lead workforce planning initiatives to ensure availability of a highly skilled, competent, and motivated workforce.
• Develop, review, and implement HR policies, procedures, and operational manuals in line with labor laws and best practices.
• Oversee recruitment, onboarding, placement, and retention processes to ensure acquisition of qualified talent.
• Coordinate staff succession planning, leadership development, and organizational capabilitybuilding initiatives.
• Lead performance management processes including appraisals, performance reviews, coaching, and staff development plans.
• Cultivate a performancedriven and customerfocused organizational culture.
• Develop and implement staff learning, training, mentorship, and elearning programs across the organization.
• Oversee employee relations matters and maintain a supportive, inclusive, and compliant work environment.
• Advise management on labor laws, industrial relations matters, disciplinary issues, and employee welfare concerns.
• Coordinate compensation and benefits administration including salaries, pension schemes, medical insurance, and staff welfare programs.
• Conduct salary surveys and provide market intelligence on compensation trends and workforce competitiveness.
• Oversee HR budgets and monitor departmental expenditure in line with approved budgets.
• Ensure proper maintenance of staff records, HR systems, and employee documentation.
• Coordinate administration functions including procurement support, office facilities management, security, transport, and office equipment maintenance.
• Manage relationships with external service providers, consultants, insurers, and relevant stakeholders.
• Participate in corporate governance initiatives and provide HR advisory support to senior leadership.
• Prepare periodic HR and administration reports for executive management and Board review.
• Promote compliance with labor laws, organizational policies, occupational health and safety standards, and regulatory requirements.
• Lead employee engagement initiatives aimed at improving staff morale, productivity, and retention.
• Support organizational change management, culture transformation, and continuous improvement initiatives.

Qualifications & Requirements

• Bachelor’s Degree in Human Resource Management, Business Administration, Commerce, Organizational Psychology, or a related field.
• MBA, Master’s Degree, CHRP(K), Higher Diploma in Human Resource Management, or related professional qualification required.
• Membership with IHRM Kenya in good standing required.
• Minimum of 7 years’ progressive experience in Human Resource Management, with at least 5 years in a senior managerial role.
• Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
• Experience in the same business is preferred.
• Strong knowledge of Kenyan labor laws, employee relations, compensation management, and organizational development.
• Proven experience in strategic workforce planning, performance management, and HR policy development.
• Strong leadership, negotiation, analytical, and stakeholder management capabilities.
• Excellent communication, coaching, and organizational skills.
• Proficiency in HR systems, ERP platforms, and Microsoft Office applications.

Key Competencies

• Strategic human resource management
• Talent acquisition and workforce planning
• Organizational development and culture management
• Performance management and staff development
• Employee relations and labor law compliance
• Compensation and benefits administration
• Leadership and stakeholder management
• Communication and negotiation skills
• Analytical and decisionmaking abilities
• Administration and operational coordination

End Date:12th June 2026

• Market and promote the institution’s financial products and services within the assigned market area.
• Recruit and onboard new individual customers, groups, churches, SMEs, and business clients.
• Mobilize deposits and support growth of the branch liability portfolio.
• Conduct customer training on financial literacy, business skills, loan management, and organizational products.
• Process loan applications, conduct credit appraisals, and support timely loan disbursements.
• Assess customer businesses and determine loan eligibility and repayment capability.
• Monitor loan utilization and ensure compliance with approved lending terms and conditions.
• Ensure timely loan repayment and follow up on arrears and delinquent accounts.
• Maintain a healthy quality loan portfolio and support reduction of nonperforming loans.
• Receive and account for customer collections and ensure timely banking of funds.Maintain proper customer records including savings, loan balances, and repayment schedules.
• Prepare daily, weekly, monthly, and quarterly business performance reports.
• Support branch customer relationship management and maintain excellent customer service standards.
• Build and maintain strong relationships with customers, churches, business groups, and community stakeholders.
• Support implementation of branch business development and customer retention initiatives.
• Participate in branch meetings, marketing activations, and community engagement forums.
• Identify and report suspicious transactions in line with AML, KYC, and compliance requirements.
• Ensure adherence to operational procedures, internal controls, and regulatory guidelines.
• Promote positive public relations and uphold the organization’s professional image within the market.
• Perform any other duties assigned by management from time to time.

Qualifications & Requirements

• Bachelor’s Degree or Diploma in Commerce, Business Administration, Economics, Banking, Finance, Marketing, or a related field.
• Formal training or certification in Lending, Relationship Management, or Sales will be an added advantage.
• Minimum of 2 years’ relevant experience in business development, lending, relationship management, or financial services sales.
• Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
• Experience in the same business is preferred.
• Strong understanding of the credit cycle, loan appraisal, and portfolio management.
• Proven sales, negotiation, and customer relationship management capabilities.
• Strong analytical, communication, and problemsolving skills.
• Ability to mobilize customers and achieve business growth targets.
• Proficiency in Microsoft Office applications and core banking systems will be an added advantage.

Key Competencies

• Business development and sales
• Customer relationship management
• Loan appraisal and portfolio management
• Deposits mobilization
• Credit analysis and collections followup
• Communication and negotiation skills
• Financial analysis and reporting
• Customer service excellence
• Compliance and operational controls
• Teamwork and stakeholder engagement

End Date:12th June 2026

Key Responsibilities

• Oversee preparation and submission of timely and accurate financial and management reports.
• Implement and strengthen financial controls, accounting procedures, and governance frameworks across the organization.
• Coordinate preparation, monitoring, and review of annual budgets and departmental financial forecasts.
• Supervise accountants, cashiers, and finance support teams to ensure efficient finance operations.
• Review and approve financial transactions, payment schedules, reconciliations, and journal entries.
• Ensure proper custody and management of company assets, cheque books, financial records, and accounting documentation.
• Coordinate internal audits, external audits, regulatory inspections, and due diligence exercises.
• Monitor implementation of audit recommendations and corrective action plans.
• Oversee all reconciliations including bank reconciliations, control accounts, suspense accounts, and treasury reconciliations.
• Ensure payroll processing, tax compliance, statutory deductions, and financial obligations are processed accurately and on time.
• Support treasury management activities including liquidity monitoring, cash flow management, and placement of idle funds.
• Prepare analytical financial reports and provide advisory support to senior management on financial performance.
• Coordinate partner reporting and ensure compliance with contractual and donor financial reporting obligations.
• Ensure adherence to accounting standards, finance policies, CBK regulations, and statutory requirements.
• Support management of financial reporting systems while ensuring confidentiality, integrity, and availability of financial data.
• Serve as secretary to financerelated committees including ALCO meetings where applicable.
• Support business planning, strategic financial analysis, and organizational decisionmaking initiatives.
• Monitor operational efficiency and recommend financial process improvements.
• Liaise with regulators, auditors, banks, and external stakeholders on financial matters.
• Perform any other duties assigned by the Head of Finance from time to time.

Qualifications & Requirements

• Bachelor’s Degree in Finance, Accounting, Commerce, Business Administration, or a related field from a recognized institution.
• MBA or Master’s Degree in a related field will be an added advantage.
• CPA(K) qualification or recognized equivalent professional accounting certification required.
• Must possess current ICPAK membership.
• Minimum of 5 years’ experience serving in a senior accounting or finance role.
• Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
• Experience in the same business is preferred.
• Strong understanding of financial reporting standards, treasury management, and financial controls.
• Knowledge of CBK reporting requirements and regulatory compliance standards.
• Strong analytical, leadership, and problemsolving capabilities.
• Proficiency in accounting systems, ERP platforms, and Microsoft Office applications.

Key Competencies

• Financial reporting and analysis
• Treasury and liquidity management
• Budgeting and financial planning
• Internal controls and audit coordination
• Taxation and statutory compliance
• Leadership and people management
• Reconciliations and financial governance
• Communication and stakeholder management
• Analytical and decision making skills
• Attention to detail and integrity

End Date:12th June 2026

Key Responsibilities

• Develop and implement enterprise wide business development strategies aligned with organizational growth objectives.
• Drive growth of assets, liabilities, customer base, and profitability across all key business sectors.
• Lead expansion initiatives within Microfinance, SME, Corporate, Church, SACCO, NGO, and Institutional Banking segments.
• Oversee achievement of sales, deposits mobilization, lending, and portfolio growth targets across branches and business units.
• Build and maintain strong strategic relationships with customers, institutions, churches, NGOs, SACCOs, and corporate partners.
• Monitor portfolio quality and ensure maintenance of a balanced and sustainable asset and liability portfolio.
• Drive customer acquisition, retention, and crossselling initiatives across the organization.
• Lead development and rollout of new banking products, services, and market expansion strategies.
• Conduct market intelligence and competitor analysis to identify emerging business opportunities and industry trends.
• Supervise Branch Managers and Business Sector Supervisors to ensure effective execution of business plans.
• Provide leadership, mentorship, coaching, and performance management support to business development teams.
• Ensure business operations comply with operational procedures, CBK regulations, AML, KYC, and CFT requirements.
• Drive implementation of SMART business targets and monitor branch performance against approved KPIs.
• Review business processes continuously and recommend improvements to enhance operational efficiency and customer experience.
• Support preparation and implementation of strategic plans, departmental budgets, and revenue forecasts.
• Monitor profitability, interest income growth, deposits growth, and portfolio quality indicators.
• Represent the organization in strategic partnerships, networking forums, stakeholder meetings, and industry engagements.
• Coordinate business reporting and provide regular strategic performance updates to executive management.
• Support risk mitigation initiatives and ensure operational discipline across all business units.
• Promote a highperformance, customercentric, and growthoriented business culture across the organization.

Qualifications & Requirements

• Bachelor’s Degree in Commerce, Business Administration, Finance, Economics, Banking, Marketing, or a related field.
• Master’s Degree in Business Administration, Strategic Management, Finance, or a related discipline will be an added advantage.
• Professional certification in Banking, Credit Management, Sales Management, or Strategic Leadership will be an added advantage.
• Minimum of 8 years’ progressive experience in banking, microfinance, business development, or relationship management.
• Minimum of 5 years’ experience in senior leadership or business management roles within financial services.
• Experience in banking, microfinance, SACCO, or financial services sector is highly preferred.
• Experience in the same business is preferred.
• Proven track record in portfolio growth, strategic business development, and branch performance management.
• Strong understanding of lending operations, liability growth, and relationship banking.
• Excellent leadership, negotiation, communication, and stakeholder management skills.
• Strong analytical, financial management, and strategic planning capabilities.

Key Competencies

• Strategic business development
• Portfolio growth and profitability management
• Relationship and stakeholder management
• Leadership and people management
• Banking operations and market expansion
• Sales and customer acquisition
• Financial analysis and strategic planning
• Operational risk and compliance management
• Negotiation and communication skills
• Decision making and problem solving abilities

End Date:12th June 2026