Lead branch operations to achieve growth in deposits and lending, ensure operational excellence, manage staff performance, and deliver superior customer service while safeguarding branch assets and maintaining regulatory compliance.

Key Responsibilities

Business Growth & Financial Management

• Develop and implement branch growth plans (deposits & lending).
• Achieve revenue, profitability, and collection targets.
• Maximize income streams and prevent revenue leakage.
• Prepare, monitor, and manage branch budgets and costs.

Operations & Compliance

• Oversee daily branch operations including opening, closing, and security.
• Ensure compliance with banking policies, procedures, and regulatory requirements.
• Authorize transactions, vouchers, and accounts within approval limits.
• Maintain safe custody of vaults, cash, loan documents, and records.
• Submit accurate statutory and internal reports.

Customer Experience

• Ensure high-quality customer service across all branch departments.
• Build and maintain strong client relationships.
• Resolve customer escalations and ensure service excellence.

People Leadership

• Lead, supervise, coach, and develop branch staff.
• Promote a culture of integrity, accountability, and teamwork.

Risk & Asset Protection

• Safeguard branch assets and implement internal controls.
• Act as joint custodian of vaults and cash.
• Ensure compliance with audit, risk, and governance standards.

Requirements

Academic Qualifications

• Bachelor’s Degree in a business-related field (Banking & Finance, Accounting, Economics, Business Administration/Management)
• Master’s Degree is an added advantage.
• Experience in trade finance, business development, and client relationship management is mandatory.

Experience

• Minimum 10+ years in banking and currently in the banking industry.
• Leadership or Management Training is an advantage.
• Proven track record in branch performance, revenue growth, and staff management.

Lead branch operations to achieve growth in deposits and lending, ensure operational excellence, manage staff performance, and deliver superior customer service while safeguarding branch assets and maintaining regulatory compliance.

Key Responsibilities

Business Growth & Financial Management

• Develop and implement branch growth plans (deposits & lending).
• Achieve revenue, profitability, and collection targets.
• Maximize income streams and prevent revenue leakage.
• Prepare, monitor, and manage branch budgets and costs.

Operations & Compliance

• Oversee daily branch operations including opening, closing, and security.
• Ensure compliance with banking policies, procedures, and regulatory requirements.
• Authorize transactions, vouchers, and accounts within approval limits.
• Maintain safe custody of vaults, cash, loan documents, and records.
• Submit accurate statutory and internal reports.

Customer Experience

• Ensure high-quality customer service across all branch departments.
• Build and maintain strong client relationships.
• Resolve customer escalations and ensure service excellence.

People Leadership

• Lead, supervise, coach, and develop branch staff.
• Promote a culture of integrity, accountability, and teamwork.

Risk & Asset Protection

• Safeguard branch assets and implement internal controls.
• Act as joint custodian of vaults and cash.
• Ensure compliance with audit, risk, and governance standards.

Key Responsibilities

• Generate Sales – as per Targets – for Airtime, Acquisitions & Devices
• Monitor inventory and consignment stock for accurate balance of inventory movements and physical stock daily
• Manage daily cash float and account for daily sales
• Support and implement the customer experience improvement strategies for increased

Requirements

Qualifications- Academic and Professional

• Diploma/Bachelor’s Degree in Business, Marketing or related field Experience
•  At least 1 year experience in sales

We are seeking a Support & Admin Team Lead to oversee all non-clinical support services, including housekeeping, catering, transport, and maintenance. The role will ensure efficient service delivery, regulatory compliance, and seamless operational support to clinical teams, contributing to overall patient satisfaction and hospital performance.

Key Responsibilities

• Oversee daily operations across housekeeping, catering, transport, and maintenance
• Ensure high standards of cleanliness, safety, and infection control
• Coordinate patient transport and logistics to support timely service delivery
• Manage maintenance schedules to ensure optimal functionality of equipment and facilities
• Monitor and control inventory, supplies, and resource utilization
• Ensure compliance with internal policies, regulatory requirements, and quality standards
• Lead, supervise, and develop support staff, including scheduling and performance management
• Collaborate with clinical and administrative teams to ensure seamless operations
• Support audit readiness and maintain proper documentation

Requirements

Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, Operations Management, or a related field

Experience

• Minimum 5 years’ experience managing support services (housekeeping, catering, transport, or facilities)
• Experience in a hospital, healthcare, hotel, or large institution is preferred

We are seeking a Pharmacy Team Lead to oversee pharmacy operations, ensure safe and efficient medication management, and support high-quality patient care. The role will focus on operational efficiency, regulatory compliance, inventory management, and team leadership within a hospital setting.

Key Responsibilities

• Oversee daily pharmacy operations to ensure timely and accurate dispensing of medication
• Ensure compliance with Pharmacy and Poisons Board (PPB) regulations and hospital policies
• Review prescriptions to promote safe medication use and minimize errors
• Manage inventory, including stock control, forecasting, and minimizing expiries
• Provide patient counseling to support adherence and positive treatment outcomes
• Lead and supervise pharmacy staff, including performance management and scheduling
• Coordinate with clinical and support teams to ensure smooth service delivery
• Maintain proper documentation and support audit readiness

Benefits

Qualifications

• Bachelor of Pharmacy from a recognized institution
• Registered Pharmacist with a valid practicing license from the Pharmacy and Poisons Board (PPB)

Experience

• Minimum 5 years’ experience in a hospital pharmacy setting
• Experience in inventory management and regulatory compliance
• Exposure to chronic disease management programs is an added advantage

Requirements

• Degree or Diploma in Food Science and Technology, Analytical Chemistry, or a related field
• Understanding of quality standards and health & safety regulations
• Proficiency in Microsoft Office and Google Workspace, especially Excel and Google Sheets
• Strong communication and time management skills
• Good problem-solving skills and a proactive mindset.

Requirements

• Degree or Diploma in Food Science and Technology, Analytical Chemistry, or a related field
• Understanding of quality standards and health & safety regulations
• Proficiency in Microsoft Office and Google Workspace, especially Excel and Google Sheets
• Strong communication and time management skills
• Good problem-solving skills and a proactive mindset.

Job Purpose

Lead branch operations to achieve growth in deposits and lending, ensure operational excellence, manage staff performance, and deliver superior customer service while safeguarding branch assets and maintaining regulatory compliance.

Key Responsibilities

Business Growth & Financial Management

• Develop and implement branch growth plans (deposits & lending).
• Achieve revenue, profitability, and collection targets.
• Maximize income streams and prevent revenue leakage.
• Prepare, monitor, and manage branch budgets and costs.

Operations & Compliance

• Oversee daily branch operations including opening, closing, and security.
• Ensure compliance with banking policies, procedures, and regulatory requirements.
• Authorize transactions, vouchers, and accounts within approval limits.
• Maintain safe custody of vaults, cash, loan documents, and records.
• Submit accurate statutory and internal reports.

Customer Experience

• Ensure high-quality customer service across all branch departments.
• Build and maintain strong client relationships.
• Resolve customer escalations and ensure service excellence.

People Leadership

• Lead, supervise, coach, and develop branch staff.
• Promote a culture of integrity, accountability, and teamwork.

Risk & Asset Protection

• Safeguard branch assets and implement internal controls.
• Act as joint custodian of vaults and cash.
• Ensure compliance with audit, risk, and governance standards.

Requirements

Academic Qualifications

• Bachelor’s Degree in a business-related field (Banking & Finance, Accounting, Economics, Business Administration/Management)
• Master’s Degree is an added advantage.
• Experience in trade finance, business development, and client relationship management is mandatory.

Experience

• Minimum 10+ years in banking and currently in the banking industry.
• Leadership or Management Training is an advantage.
• Proven track record in branch performance, revenue growth, and staff management.