12 May 2026

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Job Description

Fanisi is a HR consulting and management company that guides enterprises in setting up management and development of their workforce. We support Small and Medium Enterprises to excel in improving the people component of their businesses and organizations by building human capital through developing employee related policies and practices, staff training and…

HR Officer

Key Responsibilities

Talent Acquisition & Onboarding

  • Manage end-to-end recruitment across departments
  • Partner with leadership to define job roles and hiring criteria
  • Build and maintain a strong candidate pipeline
  • Track recruitment metrics (time-to-hire, quality-of-hire)
  • Coordinate and improve onboarding processes for faster employee integration

Performance Management & Accountability

  • Support implementation of performance management frameworks
  • Track team KPIs and ensure alignment with business goals
  • Coordinate performance reviews, probation assessments, and confirmations
  • Support managers in addressing performance gaps
  • Promote a culture of accountability and continuous feedback

HR Operations & Compliance

  • Act as the first point of contact for HR-related matters
  • Maintain accurate employee records and HR systems
  • Ensure compliance with Kenyan labour laws and statutory requirements (NSSF, NHIF, PAYE)
  • Manage employment documentation and HR policies
  • Handle employee relations, grievances, and disciplinary processes
  • Conduct exit interviews and provide insights

Payroll & Benefits Administration

  • Prepare and manage monthly payroll accurately and on time
  • Administer employee benefits and welfare programs
  • Ensure statutory deductions and filings are compliant
  • Liaise with finance and external partners as needed

People & Growth Enablement

  • Support workforce planning and team structuring
  • Improve onboarding efficiency and employee productivity
  • Partner with leadership to drive execution across teams
  • Contribute to building scalable HR systems aligned with company growth

Key Requirements

  • Bachelor’s degree in Human Resource Management, Business Administration, or related field
  • 4 years’ experience in HR or People Operations
  • Strong understanding of Kenyan labour laws and HR best practices
  • Proven experience in recruitment and onboarding
  • Strong organizational and execution skills
  • Excellent communication and interpersonal skills
  • Ability to work cross-functionally and influence stakeholders
  • Experience using HRIS, ATS, or payroll systems to manage employee data and recruitment processes efficiently
  • Strong analytical skills with the ability to track, interpret, and report on HR metrics

 

Travel Consultant

Key Responsibilities

  • Advise clients on travel options, accommodations, and itineraries based on their preferences and budgets.
  • Book flights, hotels, transportation, and manage all travel arrangements accurately.
  • Plan and prepare detailed travel itineraries for domestic and international trips.
  • Assist clients with visa applications, travel documentation, and concierge services.
  • Handle client inquiries, resolve complaints, and manage refunds professionally.
  • Identify new business opportunities and develop innovative tour packages.
  • Meet sales targets while ensuring all travel packages are profitable.
  • Support marketing initiatives, including social media campaigns and promotions.
  • Stay updated on tourism trends and industry events to enhance client offerings.
  • Minimum 2 years’ experience as a Travel Consultant or similar role.
  • Strong knowledge of travel booking systems and travel management software.
  • Excellent sales and negotiation skills, with an understanding of pricing and profit margins.
  • Strong communication and interpersonal skills.
  • Ability to plan, organize, and manage multiple itineraries simultaneously.
  • Knowledge of visa application processes is an added advantage.
  • Knowledgeable on the international market.
  • Experience handling tourists on people safaris, cultural experiences, and beach experiences.
  • Education in Tourism or related field.
  • Attention to detail and accuracy in all bookings and client communications.
  • Ability to work independently and take ownership of client travel experiences from start to finish.

End Date14th May 2026

 

Sales and Marketing Representative

Key Responsibilities

  • Identify and pursue new sales opportunities across mechanic/garage networks and corporate/fleet clients.
  • Conduct regular field visits to promote products and build strong client relationships.
  • Drive client acquisition through proactive prospecting, lead qualification, and onboarding.
  • Develop and execute effective sales strategies to achieve and exceed set targets.
  • Represent the company professionally in all client interactions and industry engagements.
  • Gather and report market intelligence, including customer needs, pricing trends, and competitor activity.
  • Collaborate with internal teams while contributing to marketing initiatives and overall business growth

Qualifications & Requirements

  • Bachelor’s degree in Sales & Marketing, Business Administration, or a related field.
  • Minimum of 2 years of proven experience in a sales role, preferably in the automotive, FMCG, or technical products sector.
  • Demonstrated ability to meet and exceed sales targets with minimal supervision.
  • Strong verbal and written communication skills in both English and Swahili.
  • Confident field presence, able to engage both mechanics and corporate decision-makers.
  • Self-driven with the ability to work independently and take initiative.
  • Creative thinker with innovative approaches to sales and brand promotion.
  • Highly organized and able to manage multiple responsibilities effectively.
  • Team-oriented with a positive attitude and strong interpersonal skills.
  • Demonstrates integrity, resilience, and a strong work ethic.

End Date13th May 2026

 

Front Office Executive

Key Responsibilities

  • Serve and attend to customers at the front counter in a professional, friendly, and efficient manner.
  • Receive, screen, and direct all incoming phone calls, taking accurate messages where necessary.
  • Manage and grow social media accounts, including content posting, responding to inquiries, and maintaining an active online presence.
  • Maintain a clean, organized, and welcoming front office environment at all times.
  • Assist with general administrative and office tasks as assigned by management.
  • Record and relay customer inquiries, orders, and feedback to the relevant team members.
  • Support colleagues across departments with ad hoc tasks to ensure smooth office operations.

Qualifications & Requirements

  • Diploma or Bachelor’s degree in Front Office Management, Hospitality, Business Administration, or a related field.
  • Minimum of 1 year of experience in a front office, receptionist, or customer-facing role.
  • Proficient in social media platforms (Instagram, Facebook, TikTok, WhatsApp Business) and able to create simple, engaging content.
  • Strong multitasker who can handle counter duties, phone calls, and office tasks simultaneously.
  • Honest, trustworthy, and discreet in handling company and client information.
  • Friendly, approachable, and customer-focused — able to make every client feel welcomed
  • Self-driven and able to manage responsibilities with minimal supervision.
  • A collaborative team player who works well with colleagues across all departments.
  • Well-presented, punctual, and consistently professional in conduct and appearance.

End Date13th May 2026



Method of Application

Use the link(s) below to apply on company website.




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