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8 Oct 2026

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Job Description

At IDEON, We follow strict code of ethics, confidentiality and practice standards in the delivery of services to clients.Our services help businesses expand and optimize operations We are providers of end to end business enabling services that helps businesses to expand and optimize operations across different industries. Our services include: COLLECTIONS…

Branch Managers

REQUIREMENTS

  • Lead branch operations and team performance
  • Drive customer acquisition, lending and portfolio growth
  • Manage loan performance, repayments and collections
  • Build and maintain strong client relationships
  • Ensure compliance with policies and credit procedures
  • Identify business opportunities and achieve branch targets

RESPONSIBILITIES

  • Bachelor’s degree in Business, Finance, Economics or related field
  • 3-5 years’ experience in microfinance, banking or financial services
  • Proven experience in branch management, lending and collections
  • Strong leadership, business development and customer relationship skills
  • Target-driven with strong analytical and communication abilities

 

Relationship Officers –

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Kiriaini

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Marigat

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Kibwezi

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Nyahururu

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Wundanyi

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Ukunda

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Mpeketoni

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Lodwar

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Kangari

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Kiambu

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Narok

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Wote

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Luanda

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Rongai

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Ngong

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Busia

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Kitengela

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Makindu

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Kericho

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

 

Relationship Officers – Matuu

Requirements

  • Minimum diploma or bachelor’s degree in a business related field.
  • At least 2 years work experience as a loan officer, collection officer or relationship officer.
  • Good communication and customer service skill. Good negotiations skills.

Responsibilities

  • Client attraction and retention.
  • Meet loan disbursement and collection targets.
  • Delivery of quality customer service to our esteemed clients.

Method of Application

Submit your CV, copies of relevant documents and Application to:

[email protected]

Use the title of the position as the subject of the email

Closing Date : October 28, 2026




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