24 Feb 2025

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Job Description

We are a comprehensive Human Capital Consultancy firm dedicated to helping organizations just like yours with their HR activities and work. We believe in creating productive and fruitful relationships with our clients by adding value to your business to ensure that you get the very best return on your Human Capital spend.

Cashier

About the role:

  • The Cashier is responsible for managing all transactions at the restaurant, providing excellent customer service, and ensuring accurate financial records. The role involves processing orders, handling payments, and maintaining a clean and organized cashier station while contributing to a positive dining experience for customers.

Qualifications and Requirements

  • Certificate or diploma in business, accounting, or a related field
  • At least 1 year of experience as a cashier, preferably in the restaurant or hospitality industry.
  • Familiarity with POS systems and other payment processing tools.

Competencies and Skills Required

  • Excellent numerical and cash-handling skills.
  • Strong customer service and communication skills.
  • Attention to detail and accuracy in financial transactions.
  • Ability to work in a fast-paced environment.
  • Problem-solving skills and ability to handle customer inquiries professionally.
  • Trustworthy and able to maintain confidentiality regarding financial transactions.
  • Basic computer skills and knowledge of POS systems.
  • Team player with a positive and friendly attitude.

Summary of Duties and Responsibilities

  • Process customer orders and ensure accurate entry into the point-of-sale (POS) system.
  • Handle cash, credit, and mobile payments, and issue receipts or refunds as necessary.
  • Reconcile the cash drawer at the beginning and end of each shift, ensuring accurate balances.
  • Manage reservations, inquiries, and coordinate order pickups or deliveries.
  • Maintain cleanliness and organization of the cashier station.
  • Provide friendly and professional service to customers at all times.
  • Address customer concerns or escalate issues to management when required.
  • Upsell menu items and promote ongoing restaurant offers.
  • Keep records of transactions and prepare periodic financial reports.
  • Follow all restaurant cash handling policies and ensure compliance with security procedures.
  • Collaborate with the serving and kitchen teams to ensure smooth service delivery.

 

Pastry Chef – Upperhill

About the Client:

Our client in the hospitality industry, is looking for a candidate to join their team as a PASTRY CHEF to handle production and quality for our client’s bakeries in accordance with approved standards and company guidelines.

Summary of Duties and Responsibilities.

  • Prepare a wide variety of goods such as cakes, cookies, pies, bread, donut
  • Create new and exciting desserts to renew our menus and engage the interest of customers
  • Decorate pastries using different icings, toppings etc. to ensure the presentation will be beautiful and exciting
  • Monitor stocks for baking ingredients such as flour, sugar etc. and make appropriate orders within budget
  • Check quality of material and condition of equipment and devices used for cooking
  • Identify staffing needs and help recruit and train personnel
  • Maintain a lean and orderly cooking station and adhere to health and safety standards

Key Qualifications

  • Diploma / Certificate in Food Production or related area.
  • At least 2 years in pastry production.
  • Valid Food handlers certificate.
  • Knowledge in HACCP.
  • Diploma/certificate in pastry production preferred.

Competencies and Skills:

  • Excellent record in kitchen operations and procedures.
  • Ability to calculate profit margins.
  • Well-versed in preparing food items consistently while adhering to recipe standards.
  • Track record of working efficiently in a fast-paced environment.
  • Self-motivated and takes own initiative.
  • Excellent communication skills
  • Strong Customer Service Skills
  • Must be a team player with strong work ethics.

Cashier – Upperhill

About the role:

  • The Cashier is responsible for managing all transactions at the restaurant, providing excellent customer service, and ensuring accurate financial records. The role involves processing orders, handling payments, and maintaining a clean and organized cashier station while contributing to a positive dining experience for customers.

Qualifications and Requirements

  • Certificate or diploma in business, accounting, or a related field
  • At least 2years of experience as a cashier, preferably in the restaurant or hospitality industry.
  • Familiarity with POS systems and other payment processing tools.

Competencies and Skills Required

  • Excellent numerical and cash-handling skills.
  • Strong customer service and communication skills.
  • Attention to detail and accuracy in financial transactions.
  • Ability to work in a fast-paced environment.
  • Problem-solving skills and ability to handle customer inquiries professionally.
  • Trustworthy and able to maintain confidentiality regarding financial transactions.
  • Basic computer skills and knowledge of POS systems.
  • Team player with a positive and friendly attitude.

Summary of Duties and Responsibilities

  • Process customer orders and ensure accurate entry into the point-of-sale (POS) system.
  • Handle cash, credit, and mobile payments, and issue receipts or refunds as necessary.
  • Reconcile the cash drawer at the beginning and end of each shift, ensuring accurate balances.
  • Manage reservations, inquiries, and coordinate order pickups or deliveries.
  • Maintain cleanliness and organization of the cashier station.
  • Provide friendly and professional service to customers at all times.
  • Address customer concerns or escalate issues to management when required.
  • Upsell menu items and promote ongoing restaurant offers.
  • Keep records of transactions and prepare periodic financial reports.
  • Follow all restaurant cash handling policies and ensure compliance with security procedures.
  • Collaborate with the serving and kitchen teams to ensure smooth service delivery.

 

Digital Marketing Manager – Nairobi

Job Overview:

  • Our client is a leading real estate company known for its high-quality developments and commitment to providing affordable, modern living solutions. With an established reputation for innovation and excellence in property development, the client is expanding its presence in both residential and commercial real estate markets. As part of its marketing strategy, the company seeks a dynamic, creative, and experienced Digital Marketing Manager to enhance its digital presence and engage with its audience.

Key Responsibilities:

Digital Strategy Development:

  • Design and implement a comprehensive digital marketing strategy to promote land sales.
  • Identify target audiences and craft compelling marketing messages that resonate with potential buyers.
  • Stay up-to-date with industry trends, emerging technologies, and best practices to optimize marketing efforts.
  • Oversee the production of engaging content, including videos, graphics, and written materials for various platforms (social media, website, email marketing).
  • Coordinate with the Videographer, Graphic Designer, and Social Media Manager to ensure cohesive branding and consistent messaging across all digital channels.
  • Ensure content is SEO-optimized and follows best practices for online visibility.
  • Plan and execute digital marketing campaigns, including pay-per-click (PPC), social media ads, email marketing, and other online marketing initiatives.
  • Monitor campaign performance, analyze key metrics (CTR, conversion rates, etc.), and adjust strategies to maximize ROI.
  • Provide regular reports to the Business Development Manager on campaign effectiveness and opportunities for improvement.
  • Lead, mentor, and manage the digital marketing team (Videographer, Graphic Designer, Social Media Manager), ensuring high-quality output and adherence to project deadlines.
  • Foster a collaborative and innovative work environment that encourages creativity and performance excellence.
  • Work closely with the Business Development Manager to align marketing strategies with business goals and sales objectives.
  • Collaborate with other departments (sales, customer service) to ensure a cohesive approach to market positioning and client engagement.
  • Develop and manage the digital marketing budget, ensuring efficient allocation of resources for maximum impact.
  • Track expenses and ensure all marketing activities are executed within the approved budget.

Qualifications:

  • Bachelor’s degree in Marketing, Business, Communications, or related field.
  • Proven experience (5+ years) in digital marketing.
  • Strong knowledge of SEO, SEM, social media marketing, and email marketing.
  • Experience managing digital campaigns, including Google Ads, Facebook Ads, and other PPC platforms.
  • Proficiency with digital marketing tools and platforms (e.g., Google Analytics, Meta, MailChimp).

Key  Skills and Competencies:

  • Graphic design or video production experience is a plus.
  • Familiarity with CRM systems and marketing automation tools
  • Strategic thinking
  • Creativity and innovation
  • Attention to detail
  • Results-oriented mindset
  • Strong organizational and multitasking abilities
  • Excellent leadership and team management skills.
  • Strong analytical skills and the ability to interpret data to make informed marketing decisions.
  • Excellent verbal and written communication skills.

 

Human Resources Intern

Objective:

The HR intern will support the team with day to day tasks and special projects. The intern will gain practical experience in all aspects of HR.

Qualifications and Requirements

  • Bachelor’s Degree in Human Resources, Business Administration or equivalent.
  • Proficient with Microsoft Office.

Competencies and Skills

  • Good work ethic.
  • Strong Communication and Interpersonal skills.
  • Sound and strong decision making skills.
  • Excellent Conflict Management and problem solving skills.
  • Ability to solve tough problems.
  • The ability to handle pressure and meet deadlines.
  • Skill in prioritizing, planning and superb organizational skills.
  • Excellent time management.
  • Attention to Detail.

Key Responsibilities and Duties

  • Assist with the recruitment process including job adverts, conducting initial phone screens and end to end process.
  • Attending to all labour outsourced staff.
  • Help with HR- related projects and consultancy assignments.
  • Responsible for day to day HR admin activities such as leave and attendance management, benefits administration and maintenance of employee records.
  • Custodian of employee records/files, maintenance, regular update and proper storage of staff files in line with internal guidelines.
  • Keep up-to-date with the latest HR trends and best practice.
  • Prepare and accurately collate monthly payroll inputs and submit for final payroll processing in a timely manner and resolve any payroll errors.
  • Receive employee grievances and handle/escalate as appropriate.
  • Manage the onboarding, induction, orientations, processing new hire paperwork, exit process, conduct exit interviews where applicable, ensure full clearance and follow up on processing of final dues.
  • Produce and submit reports on general HR activity.
  • Maintain digital and electronic records of employees.
  • Serve as point of contact with benefit vendors and administrators.
  • Oversee the completion of compensation and benefit documentation.
  • Assist with performance management procedures.
  • Schedule meetings, interviews, HR events and maintain agendas.
  • Coordinate training sessions and seminars.
  • Provide general HR support as needed, including answering employee questions and responding to requests.
  • Other duties assigned by your supervisor.

Deadline: 26th February 2025

 

Social Media Marketer

About the Client:

  • Our client is a leading real estate company known for its high-quality developments and commitment to providing affordable, modern living solutions. With an established reputation for innovation and excellence in property development, the client is expanding its presence in both residential and commercial real estate markets. As part of its marketing strategy, the company seeks a dynamic, creative, and experienced Social Media Marker to enhance its digital presence and engage with its audience.

Summary of Duties and Responsibilities.

  • Implement comprehensive social media strategies to enhance brand visibility, engagement, and lead generation across key platforms (Facebook, Instagram, LinkedIn, Twitter, YouTube, Company Website etc.).
  • Curate, and schedule high-quality content (images, videos, blogs, and infographics) that aligns with the company’s brand identity and business goals.
  • Engage with online communities by responding to comments, direct messages, and participating in conversations that strengthen the company\’s relationship with its audience.
  • Plan and execute social media campaigns, promotions, and contests to increase brand awareness, lead acquisition, and customer retention.
  • Manage paid social media advertising campaigns to increase reach, drive traffic, and promote listings, events, and services.
  • Track, analyze, and report on social media performance, using insights to optimize campaigns and content strategy.
  • Stay updated on the latest social media trends, tools, and best practices, and incorporate relevant trends into content and strategy.
  • Ensure all content aligns with the company’s voice, style, and branding guidelines, maintaining consistency across platforms.
  • Monitor brand reputation and address negative feedback or crises in a timely and professional manner.

Key Qualifications

  • A Bachelor\’s Degree in Marketing, Communications, Public Relations, or a related field.
  • Experience: 3+ years of proven experience in managing social media accounts for a business or brand, preferably within the real estate or property sector.
  • Strong understanding of social media platforms, trends, and best practices.
  • Certifications in Social Media Marketing, Digital Marketing, or related areas are a plus.

Competencies and Skills:

  • Creativity: Ability to think outside the box and create engaging, shareable content that resonates with target audiences.
  • Communication: Excellent written and verbal communication skills, with the ability to write in a professional, clear, and engaging manner.
  • Analytical Skills: Ability to analyze performance data, draw insights, and use that information to improve strategies and content.
  • Project Management: Strong organizational and time management skills, with the ability to handle multiple projects and meet deadlines.
  • Attention to Detail: High attention to detail in content creation, messaging, and community engagement.
  • Tech-Savvy: Proficient with social media management tools (e.g., Hootsuite, Buffer), analytics tools (e.g., Google Analytics, Facebook Insights), and design software (e.g., Canva, Adobe Creative Suite).
  • Customer-Focused: Ability to build and nurture relationships with the online community and stakeholders, creating a positive brand experience.
  • Adaptability: Willingness to adapt to new trends, tools, and changes in social media algorithms.

go to method of application »

Personal Assistant/Social Media Manager

  • Job TypeFull Time
  • QualificationBA/BSc/HND
  • Experience2 years
  • LocationNairobi
  • Job FieldAdministration / Secretarial  , Media / Advertising / Branding 

Overview:

  • We\’re seeking a dynamic and highly organized Personal Assistant / Personal Social Media Manager to support a young CEO in managing daily administrative tasks and maintaining an engaging social media presence. The ideal candidate will be proactive, tech-savvy, and able to multitask in a fast-paced environment.

Qualifications and Requirements:

  • Bachelor\’s degree in Business Administration, Communications, Marketing, or a related field.
    • 2 Years Experience working with high-level executives or in a startup environment
    • Proven experience as a Personal Assistant and/or Social Media Manager.
  • Excellent organizational and multitasking skills.
  • Strong written and verbal communication skills.
  • Proficient in using social media platforms and scheduling tools.
  • Ability to maintain confidentiality and exercise discretion.
  • High attention to detail and problem-solving skills.
  • Tech-savvy with a good understanding of office management software and social media analytics tools.

Key Responsibilities and Duties:

Personal Assistant Duties:

  • Manage the CEO\’s calendar, schedule meetings, and coordinate travel arrangements.
  • Handle confidential information and maintain discretion in all tasks.
  • Assist with personal errands and tasks as needed.
  • Prepare and edit correspondence, communications, presentations, and other documents.
  • Organize and maintain files and records, ensuring they remain updated and easily accessible

Social Media Management Duties:

  • Develop and implement social media strategies to enhance the CEO\’s online presence.
  • Create, curate, and schedule engaging content across various social media platforms.
  • Monitor social media accounts, respond to comments and messages promptly, and engage with the audience.
  • Analyze social media metrics to measure the effectiveness of campaigns and adjust strategies as needed.
  • Stay up-to-date with social media trends and best practices to ensure content remains fresh and relevant.


Method of Application

Interested applicants should send their detailed CVs and cover letters quoting the job title: CASHIER  PASTRY CHEF CASHIER - UPPERHILL DIGITAL MARKETING MANAGER  HUMAN RESOURCE INTERN SOCIAL MEDIA MARKETER PERSONAL ASSISTANT/ SOCIAL MEDIA MANAGER -ENTERTAINMENT as subject to reach us not later than 28th February 2025 to

 [email protected]

Only the shortlisted candidates will be contacted. Interviews will be conducted on a rolling basis.





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