Key Responsibilities

• Generate sales and achieve targets
• Market travel packages and services
• Manage social media and digital campaigns
• Build and maintain client relationships
•  Develop new business opportunities

Requirements

• Diploma/Degree in Marketing, Business, Tourism, or related field
• Minimum 2 years’ experience in Sales & Marketing
• Excellent communication and negotiation skills
• Strong social media and digital marketing skills

Key Responsibilities

Recruitment and Talent Acquisition

• Coordinate the full recruitment cycle, including sourcing, screening, interviewing, and onboarding employees.
• Develop and maintain a talent pipeline to support business growth.
• Prepare job descriptions and ensure positions are filled within agreed timelines.
• Conduct reference and background checks.

HR Systems and SME Setup Support

• Assist in establishing and improving HR policies, procedures, and employee handbooks.
• Develop and maintain employee records, HR documentation, and filing systems.
• Support organizational restructuring, workforce planning, and HR process improvements.
• Participate in setting up HR frameworks, performance management systems, and employee engagement initiatives.

Employee Relations

• Address employee concerns and provide guidance on HR policies and procedures.
• Support disciplinary processes, grievance handling, and conflict resolution.
• Foster a positive workplace culture and employee engagement.

Performance Management

• Coordinate performance appraisal processes.
• Monitor employee performance and support implementation of development plans.
• Provide guidance to managers on performance management practices.

Payroll and Benefits Administration

• Administer employee benefits and statutory deductions.
• Support and liaise with finance on payroll-related matters.

Training and Development

• Identify employee training needs and coordinate learning initiatives.
• Maintain training records and evaluate program effectiveness.
• Support career development and succession planning initiatives.

Compliance and Statutory Administration

• Ensure compliance with labor laws and statutory regulations.
• Coordinate statutory remittances and maintain compliance records.
• Support HR audits and implement corrective actions where necessary.

HR Reporting and Administration

• Generate HR reports and workforce analytics.
• Maintain accurate employee records and HR databases.
• Monitor attendance, leave management, and employee documentation.

Qualifications

• Bachelor’s Degree in Human Resource Management, Business Administration, Commerce, or a related field.
• CHRP(K), Higher Diploma in Human Resource Management, or equivalent professional qualification.
• Membership with IHRM is an added advantage.

Experience

• Minimum 2 years of experience in Human Resources.
• Proven experience working in an SME environment with exposure to multiple HR functions.
• Experience in developing and implementing HR policies, procedures, and systems.
• Experience supporting organizational growth
• Knowledge of Kenyan labor laws and statutory compliance requirements.

KEY RESPONSIBILITIES

Business Development and Client Acquisition

• Identify and pursue new business opportunities for healthcare services.
• Generate leads and secure partnerships with healthcare professionals and individual clients.
• Develop and execute sales strategies to achieve revenue and patient acquisition targets.
• Conduct client presentations and service demonstrations to prospective clients.

Service Promotion and Brand Awareness

• Promote Evolve Well Healthcare’s services, wellness programs, diagnostics, health screenings, and preventive care initiatives.
• Organize and participate in health camps, medical outreaches, wellness events, and corporate health awareness programs.
• Increase brand visibility through strategic networking and stakeholder engagement.

Relationship Management

• Build and maintain strong relationships with corporate clients, healthcare professionals, insurance providers, and referral partners.
• Ensure high levels of client satisfaction through regular engagement and prompt resolution of concerns.
• Maintain ongoing communication with key stakeholders to encourage repeat business and referrals.

Corporate Healthcare Partnerships

• Market corporate medical packages, occupational health services, annual medical check-ups, and employee wellness programs.
• Negotiate service agreements and contracts with corporate organizations.
• Coordinate implementation of healthcare programs for corporate clients.

Market Intelligence and Strategic Planning

• Conduct market research to identify healthcare trends, client needs, and competitor activities.
• Gather customer feedback and provide recommendations for service improvement.
• Identify emerging opportunities and support the development of new healthcare solutions.

Sales Reporting and Administration

• Maintain accurate records of client interactions, sales activities, leads, and conversions.
• Prepare weekly and monthly sales reports.
• Update CRM systems and sales databases with relevant client information.
• Track performance against established sales targets and KPIs.

Community Engagement and Outreach

• Represent well healthcare at networking events, exhibitions, conferences, and community forums.
• Build strategic partnerships that enhance community access to healthcare services.
• Support community health education initiatives and awareness campaigns.

Compliance and Professional Conduct

• Adhere to all healthcare regulations, ethical marketing practices, and company policies.
• Maintain confidentiality of client and organizational information.
• Uphold the professional image and values of Well Healthcare at all times.

Continuous Learning and Professional Development

• Stay informed about healthcare industry trends, healthcare financing, insurance products, and wellness programs.
• Continuously improve sales techniques, product knowledge, and relationship management skills.

QUALIFICATIONS

Education

• Diploma or Bachelor’s Degree in Marketing, Business Administration, Healthcare Management, Nursing, Clinical Medicine, Public Health, Pharmacy, or a related field.

Experience

• Minimum of 2-3 years’ experience in healthcare sales, medical marketing, business development, or a related role.
• Experience selling healthcare services, wellness programs, diagnostics, or corporate healthcare solutions is an added advantage.

Skills and Competencies

• Strong sales, negotiation, and business development skills.
• Excellent communication and presentation skills.
• Ability to build and maintain professional relationships.
• Strong networking and stakeholder management skills.
• Customer-focused with exceptional interpersonal skills.
• Ability to work independently and achieve sales targets.
• Strong planning, organizational, and time-management skills.
• Proficiency in Microsoft Office applications and CRM systems.
• Ability to analyze market trends and identify growth opportunities.

Key Duties

•  Travel sales and client consultations
•  Prepare quotations and travel itineraries
• Manage bookings and customer relationships
• Provide administrative and executive support to the MD
•  Coordinate meetings, schedules, and travel arrangements

Requirements

•  Diploma/Degree in Tourism, Hospitality, Business Administration, or related field
•  Minimum 2 years’ experience in travel consultancy or executive support
•  Excellent communication and organizational skills
•  Strong sales and customer service skills
•  Proficiency in Microsoft Office