The above position is a demanding role for which the Bank will provide a competitive remuneration package to the successful candidate. If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log in to our Recruitment portal and submit your application with a detailed CV.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

• Education     Bachelors Degree         RQ
• Professional Qualifications    Sharia /Islamic Banking    RQ

Experience
Total Minimum No of Years Experience Required

• 4 years General Banking

Detail    Minimum No of Years    Need Type[2]

• Experience Area 1 Sharia Banking knowledge 2    ES
• Experience Area 2 Sales     2    ES
• Experience Area 3 : Bank Credit Knowledge     2    DE

Key Responsibilities

• Develop and Implement Digital Campaign Strategies. Create end-to-end campaign roadmaps that align with the Bank’s strategic objectives, leveraging data-driven insights and innovative digital approaches. The campaigns will drive value for the bank in Key consumer segments such as youth, women, MSME and mass markets.
• Manage the full digital campaign lifecycle—ideation, launch, monitoring, optimization—and ensure all generated leads are effectively captured, tracked, and handed off to a dedicated team. This will require a good understanding in tracking of campaign effectiveness and mapping user journeys to attribute campaign efforts to business results.
• Lead Management: Collaborate with customer excellence, outbound call center lead management team and retails sales team to ensure efficient lead management, handover to optimise conversion.
• Drive Audience Segmentation and Consumer Research: Working with analytics to identify key consumer insights to strengthen the development and execution of brandcampaigns refine targeting, personalize campaign messaging, and improve overall relevancy and engagement while ensuring delivery against the overall bank strategy.
• Manage Media Planning, placements, and media buys across digital channels, ensuring cost efficiency and optimal exposure.
• Buying, and Budget Oversee budget allocation, reporting, and reconciliation to guarantee effective use of funds and transparent spend tracking.
• Lead Performance Marketing, SEO, Implement SEO best practices, optimize landing pages, and coordinate performance marketing efforts (paid search, display, social) to maximize ROI.
• Monitor campaign performance against KPIs, extracting actionable insights to refine strategies and drive continuous improvement. Produce regular, clear, and concise reports to inform stakeholders of campaign outcomes and ROI.
• Work closely with business leaders, brand managers and media partners to align digital efforts to Business goals ensuring brand consistency, innovative solutions and best-in-class campaign execution.

Academic and Professional Qualifications

Education 

• Bachelor’s Degree Any relevant field Required

Professional Qualifications

• CIM Added Advantage
• Master’s Degree Marketing/Business Management

Desirable

 Total Minimum No of Years’ Experience Required 

• 5 years

Professional Experience Detail Minimum No of Years Need Type

• Marketing/Brand Management  5 DE
• Marketing Agency management 4 DE
• Communications & presentation skills 3 ES
• Marketing campaigns  5 ES
• Digital Media Buying  4 ES
• Digital Marketing  3 ES
• Budget Management 3 ES
• Leading & Managing Teams 2 ES

KEY RESPONSIBILITIES: MUST NOT BE MORE THAN 10

• Together with the Data Scientist, will partner with business leaders to ensure an in-depth understanding of requirements and the data required to create advanced analytics solutions.
• Enable automation of advanced analytics solutions using data science algorithms and data structures associated with advanced analytics.
• Creates and maintains data pipelines which will involve data sourcing, extraction, transformation, profiling, storage, updating, indexing and maintenance of the advanced analytics data platform.
• Develops and automates metrics, dashboards and reports that consistently monitor and show data governance initiative trends (e.g. data quality reports) through the implementation of guidelines, standards and best practices for data management.
• Process raw, structured and unstructured data at scale (including writing scripts, web scraping, calling APIs, writing SQL queries etc.) into a form suitable for analysis then consolidate into a data platform for consumption by advanced analytics initiatives.
• Drive innovation through continuous re-engineering of data and advanced analytics jobs, performance tuning and optimizing the application of data across all advanced analytics layers (acquisition, staging, profiling, cleansing, analysis, modelling, output).
• Works with Business customers to understand business requirements and implement data solutions with business owners through the development of key business questions and datasets that will be used to answer those questions.
• Helps implement data management projects by working with key stakeholders (Technology and Business) and provides expert input, guidance and feedback in such projects.
• Work closely with product owners and business analysts to develop insights and data solutions
• Develop and maintain technical documentation/manuals on configurations, setups and deployment of various advanced analytics solutions

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

Education

• Bachelor’s Degree    Computer Science, Data Science, Information Technology, Engineering, Mathematics or equivalent combination of education and experience.     RQ
• Master’s degree    Data Science, Advanced Analytics Related Fields or Related     AA
• Professional Certifications    Any Data Engineering related certifications     AA

Experience

Total Minimum No of Years’ Experience Required 

• 3 years

Detail Minimum[1]  No of Years  Type

• Data Warehousing     2    ES
• Data Analytics and Modelling     2    ES
• Experience in use of any ETL tool e.g., Oracle ODI/Microsoft SSIS/SAP Data services/Alteryx or any other tool. 2    ES
• Programming (Python and(or) R)    2    ES
• Data Visualization e.g. OBIEE/Power BI/Tableau/SAP BI tools    2    ES
• SQL (Oracle PL/SQL)     2 ES
• Data Governance/Data Quality      2 DE

KEY RESPONSIBILITIES: 

• Assess business models, digital platforms and their architecture to identify opportunities, key drivers of success and evaluate potential risks.
• Conduct technical analysis, validation, and quality assurance to gain insights into user experience, business functionality, workflow processes, and system architecture to inform decision-making and recommend improvements to enhance user experience.
• Enhance technical evaluation models, required for conducting architectural appraisals and review of the technology components of proposed solutions/platforms.
• Presentation of their findings and technical recommendations, during their engagements with the potential partners, internal  teams and other stakeholders.
• Create and maintain comprehensive technical documentation on digital financial services and products. This includes system architecture, workflows, and integration processes and keep the documentation up to date with any changes or enhancements.
• Collect, analyze different business needs and report on functional requirements of the organization.
• Provide relevant data-driven reports to KCB Bank Leadership and key stakeholders for decision-making, action planning, and continuous improvement.
• In collaboration with quality assurance and compliance teams, evaluate the reliability, security, and performance of proposed digital financial products & platforms.

MINIMUM POSITION QUALIFICATIONS

The  preferred candidate will meet the following minimum criteria:

•  Hold a Bachelor’s degree from a recognized university
• Have at least 3 years of relevant work experience in technology and system architecture, including specific experience in the following areas:
  • Working with relational databases, various technologies and operating platforms.
  • Conversant with emerging technologies and new digital business models.
  • Basic knowledge of system architecture, networking, data transmission through networks and data security.
  • Working in the fintech &/or start-up ecosystem.
  •  Interpreting business requirements into meaningful technical functionalities.
  •  Working with cross-functional & multi-cultural teams
• Strong communication skills and skilled in reporting, and presentation to C-level stakeholders
• Self-driven and results focused.
•  Strong problem-solving skills and a hands-on approach to execution

KEY RESPONSIBILITIES: 

• Transform large, complex datasets into pragmatic, actionable insights, leverage data to identify, quantify and influence tangible business gain by performing ad-hoc analysis and presenting results in dashboards, reports, and charts.
• Provide support in establishing the viability for new products in the market i.e. Business Cases formulation, outlining revenue lines and costs for each product.
• Develop performance measurement dashboards e.g. for KPIs, targets etc. which serve as a yardstick for analyzing the performance of digital products and services.
• Produce product performance reports – Daily/Weekly/Monthly/Quarterly/Annual reports to internal and external stakeholders
• Prepare competitor products analysis to benchmark on performance, market share and determine opportunities for growth.
• Provide data to the Data Analytics and Risk teams to support the regular update of tools and working models
• Prepare reports for regulatory &/or statutory reporting.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

The successful candidate should meet the following minimum criteria:

• Hold a Bachelor’s Degree from a recognized university. Business, Statistics, IT, Data Analysis or related quantitative fields are preferred.
• At least 3 years of relevant work experience in data analysis, commercial analysis or performance reporting is required.
• Experience working with analytical tools e.g. powerBi, tableau.
• Experience with relational databases such as Oracle, SQL queries is preferred.
• Conversant with  data extraction techniques from diverse  data sources in different formats alongside demonstrated advanced Excel skills.
• Commercially minded and experienced in interpreting data into meaningful information and actions.
• Proven ability to collaborate diverse teams across  KCB Group entities and externally and contribute productively to the team’s work and output, demonstrating respect for different points of view.
• Strong inter-personal and teamwork skills to cultivate effective, productive client relationships and partnerships across organizational boundaries.
• Strong co-ordination and project management skills to handle complex projects.

Key Responsibilities:

• Advise the business leadership teams on analytics value opportunities on an ongoing basis and translate business problems into specific analytics and technology enabled solutions.
• Work with stakeholders throughout the organization to identify opportunities for leveraging data to drive business solutions through Advanced Analytics and the use of various data mining techniques such as exploratory data analysis and statistical analysis.
• Create descriptive, predictive and prescriptive advanced analytics solutions and models that will support various business initiatives and result in actionable insights and recommendations, operational decisions and ensure effective business outcomes. This includes development of clear, concise reports, visualizations and presentations for use by business teams.
• Develop and maintain user and technical documentation/manuals on business requirements (business questions and hypothesis), data sources, ETL related activities, data quality assessment, data cleansing activities, data mining analyses, models developed, reports generated and statistical solutions developed and deployed.
• Assess the effectiveness and accuracy of new data sources including supporting implementation of data governance activities (e.g. data quality, accuracy and cleansing strategies) and develop processes and tools to monitor, analyze and tune model performance.
• Work with both structured and unstructured data including transforming of large, complex datasets into pragmatic and actionable insights.
• Utilize industry standards and methodologies such as CRISP-DM in the analysis and development of advanced analytics solutions and development of best practices for model development, data mining, management, maintenance, reporting and security.
• Drive innovation through Advance Analytics democratization initiatives such as creating awareness and assisting business in understanding the power and value of analytical approaches to decision-making, evangelizing through e-learning, training business on how to use some of the advanced analytics tools, showing them how to interpret results, insights and contribution to the organization’s strategic goals and influence their decision-making processes.

MINIMUM POSITION REQUIREMENTS:

• A Bachelor’s degree in Mathematics/Business/Economics/Statistics/ Actuarial Science/ Computer Science or equivalent education from a recognized institution.
• Minimum 5 years of proven data science experience.
• Proficiency in SQL (Oracle PL/SQL) and unstructured data mining techniques.
• Proficiency in Data Visualization using either of Oracle OBIEE, Power BI, Tableau, Click View.
• Broad understanding of latest Data Science, Analytics and Technology trends and their impact on business strategies and operations.
• Experience in the use of Machine learning algorithms and techniques such as supervised and unsupervised machine learning, clustering, neural networks, reinforcement learning, decision trees, regression, and adversarial learning.
• Demonstrated expertise in querying, extracting and manipulating large datasets from various sources (Relational Databases, text and pdf files, websites etc.) and visualizing/presenting data as reports or actionable insights to stakeholders.
• Have extensive statistical analysis and/or data science experience utilizing common data science tools such as Python.
• Excellent team collaboration skills with the ability to work in big organizations and influence people.
• Excellent verbal, written, and data presentation skills
• Flexible and capable of handling multiple tasks in a fast paced, high volume environment.
• Have an inquisitive nature with an aptitude to diagnose and tackle analytically complex business problems.
• Experience in implementing Banking/Financial data science use cases.

KEY RESPONSIBILITIES: 

• Set up and manage PostgreSQL, MSSQL and MongoDB.
• Ensure high levels of performance, availability, sustainability and security
• Refine and automate regular processes, track issues, and document changes
• Assist developers with query tuning and schema refinement
• Provide 24×7 support for critical production systems
• Prepare documentations and specifications
• Handle common database procedures, such as upgrade, backup, recovery, migration
• Profile server resource usage, optimize and tweak as necessary
• Configure and maintain database servers and processes

For the above position, the successful applicant should have the following:

• University degree in Information Technology, Engineering, or related field from a recognized institution.
• Professional qualifications in MS SQL or MySQL or PostgreSQL will be an added advantage
• At least 3 years’ experience in MySQL, PostgreSQL and MS SQL database administration.
• 2 years’ experience in data warehousing & banking operations.
• Excellent relationship management skills.

KEY RESPONSOBILITIES

• Provide leadership, strategic direction and management within the Marketing Department supporting Business Functions and ensure alignment of the activities with the overall Group Strategy and Brand guidelines.
• Work with local and international subsidiary Marketing & Communication teams to develop a Group Center of Excellence supporting marketing strategy development and implementation of campaigns for key customer value propositions supporting groupwide execution to build a truly regional powerhouse brand.
• Lead the development of annual Marketing and Communication plans to support all Business Units to drive growth and usage and engage cross functional teams in the development & implementation of the plans. While doing so, work with Business Units across the Group in design and development of innovative products and services that are responsive to market needs, as well as refining existing products in response to market and customer dynamics.
• Support the Business units to achieve the Group banking targets (assets & liabilities) annually by providing adequate brand support for the various business products and services.
• Work collaboratively with the team and other Business and Non-Business Functions to design effective and efficient strategies and initiatives for product and service and the execution of the same in line with the overall corporate brand purpose and values across the KCB Group.
• Effective management of the budget allocated, adherence to policies and process and Service Level Agreements with all key stakeholders.
• To work with Insights lead, Data Analysts supporting Business units and the Group Strategy team to ensure effective integration of consumer / customer / market insights and intelligence within the plans supporting our products and services.
• Curiously monitor market dynamics on banking and financial services products and services across the Group, including competitor analysis on product introduction, promotional activities and tariffs on all product/service categories to enhance effective benchmarking, planning and competitive alignment of the Bank’s products and services.
• Ensure internal brand alignment in support of staff campaigns or engagement platforms in a bid to truly position KCB as an Employer of Choice.
• Work with the team to build capacity and inspire and guide the team to become a truly world class marketing team through on-going mentorship and coaching while ensuring continuous and ongoing talent development and capacity building.

MINIMUM POSITION QUALIFICATION REQUIREMENTS 

Academic & Professional 

Education   

• Bachelor’s Degree
• Bachelor of Commerce – Marketing, Business Management or any other related field  RQ

Professional Qualifications 

• CIM or any other Marketing or Communication Qualification AA
• Master’s Degree  Business Administration  AA

 Experience 

Total Minimum No of Years’ Experience Required

• 12 years

 Detail  Minimum No of Years  Need Type5 

• Marketing/Brand Management 12 ES
• Marketing campaigns 12 ES
• Leading Teams 10 ES
• Stakeholder engagement 10 ES
• Relationship management 12 ES
• Product development 8 ES
• Digital marketing 8 ES
• Market research and analytics 8 ES
• Marketing agency management 12 ES
• Communications  10 ES
• Budget management 12 ES
• FMCG (or relevant industry) Experience 5 DE

KEY RESPONSIBILITIES:

• Represent Group Cyber Security in assigned implementation projects and teams to ensure all applications and changes meet set information security requirements before introduction to production environments.
• Contribute to the definition, documentation, and implementation of software security policies, secure coding practices and guidelines for the bank in line with industry best practices and technologies commensurate with risk and regulatory requirements.
• Consistently provide security requirements to developers and third parties to adhere to and comprehensively implement the Bank’s software security assurance framework by carrying out security and risk assessments of application and software changes.
• Collaborate with Enterprise Architecture and Business Services & Solutions teams to identify application/software security improvements and plug-in identified security controls in security tools.
• Contribute to formulation and conducting of regular trainings on secure coding, software security and application security practices for the development and other KCB technology teams at regular intervals.
• Contribute to the identification, integration, and maintenance of application security testing tools.
• Perform security and risk assessments for business solutions to identify inherent security risks and provide recommendations for addressing such risks.
• Create, and deliver software/application security compliance and testing reports and relevant metrics to the Bank’s Senior Management.
• Collaborate in the continuous monitoring and defense of the Bank’s critical applications, such as core banking, and digital channels, for cybersecurity threat indicators; report on violations and security measures taken to address threats.
• Protect the bank’s applications and systems by defining and reviewing access privileges and other security control structures.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

• Education     Bachelor’s Degree    B.Sc. Information Technology / Computer Science / Cybersecurity / Engineering (Electrical, Electronic) or related field    RQ
• Professional Qualifications    Information Security certification such as CISA/ CISM/ CISSP/CRISC/Security+ or any other related    RQ
• Information Security Testing and certification such as CSSLP (Certified Secure Software Lifecycle Professional)/CEH/OSCP/ CPT/ GPEN/ GWAPT/eWPT/eJPT or any other related    RQ
• Master’s Degree    MBA/MSc    AA

Total Minimum No of Years Experience Required

• 3 years

Detail    Minimum No of Years    Need Type

• Experience in Information Security    1    ES
• Strong Application Security knowledge, experience within a project setup    1    ES
• Experience in testing or implementing web, API, mobile application security best practices (such as OWASP, NIST)    1    ES
• Experience in working with application security tools (Burp suite, OWASP Zap)    1    DE
• Experience in financial and capital markets    1    DE

 Key Responsibilities :

• Acts as the key person in the organization having responsibility for driving Group sourcing objectives, analyzes metrics and builds programs to deliver improved performance.
• Drives supply chain best practices and standardization of processes across the group regarding supplier productivity performance throughout the Group; analyzes Group spend for key aggregation/consolidation opportunities and creates programs to leverage spend wherever achievable.
• Evaluate the existing sourcing contracts across the Group, consolidating, and presenting improvement strategies. Analyzing and evaluating Group sourcing contract costs and developing cost reduction strategies.
• Monitor the Group’s sourcing strategy and if any change is required to ensure better sourcing, propose changes to the strategy according to the market conditions.
• Maintain all contracts and evaluate their performance according to contract and ensure efficient flow of all conditions in contract including renewals, costs
• Design and implement an effective Group sourcing strategy to reduce costs and manage all sourcing processes.
• Conducting market research, as well as creating cost estimates and forecasts.
• Estimating risks and applying risk minimizing techniques.
• Maintaining strategic Group supply chain relationships and developing strong partnerships

Academic & Professional Qualifications:

• Bachelor’s degree in business or a Science-related field (Required)
• Professional Qualifications: Kenya Institute of Supplies Management (KISM) or an equivalent certification (Required)
• Membership: Chartered Institute of Purchasing and Supply (CIPS) or an equivalent organization (Preferred)
• Master’s Degree: MBA or related Business discipline will be an added advantage

Essential   Professional Experience:

• Minimum of 7 years of total professional experience
• 5 years’ experience in Procurement Strategy Management (development & implementation)
• 3 years’ experience in Logistics
• 5 years’ experience in Strategic Negotiations
• 6 years’ experience in Supplier Relationship Management
• 6 years’ experience in Contract Management