Key Responsibilities

• Identify and acquire new customers.
• Develop and maintain strong client relationships.
• Conduct field visits and generate new business opportunities.
• Promote NID Logistics’ services to potential clients.
• Prepare quotations and follow up on prospects.
• Maintain regular client follow-ups.
• Meet and exceed assigned sales targets.
• Prepare daily and weekly sales reports.
• Monitor market trends and identify opportunities.
• Coordinate with operations to ensure excellent customer service.

Requirements

• Moving People, Goods and Opportunities Across Kenya
• Diploma/Degree in Sales, Marketing, Commerce, Business or a related field. 1-2 years’ experience in sales or business development.
• Experience in logistics/courier services is an added advantage.
• Proven ability to acquire new clients.
• Strong communication and negotiation skills.
• Target-driven with a strong business development mindset.
• Willingness to conduct field visits and client follow-ups.

Key Responsibilities

• Assist in maintaining accurate accounting records.
• Process and verify invoices, receipts and payment documentation.
• Assist with accounts payable and receivable.
• Support bank, supplier and branch reconciliations.
• Assist in monitoring COD collections and related reconciliations.
• Prepare financial schedules and routine reports.
• Support expense tracking and budget monitoring.
• Maintain proper filing of financial documents.
• Assist with month-end accounting activities.
• Support internal and external audit requirements.
• Ensure financial transactions are properly supported and recorded.

Requirements

• Degree in Commerce, Accounting or a related field. CPA Section 3 or above.
• Minimum 2 years’ working experience.
• Experience working in a logistics company is an added advantage.
• Good knowledge of accounting principles and financial records.
• Proficiency in MS Excel and accounting software.
• Strong attention to detail and accuracy.
• High level of integrity and confidentiality. Good analytical and organizational skills.

Key Responsibilties

• Coordinate daily dispatch and shipment movements.
• Prepare and verify waybills, manifests and dispatch documentation.
• Track shipments and follow up on delivery status.
• Coordinate with drivers, branches and customers.
• Ensure accurate recording and updating of shipment information.
• Follow up on pending deliveries and PODS.
• Support timely resolution of dispatch and delivery issues.
• Maintain accurate dispatch records and reports.

Requirements

• Moving People, Goods and Opportunities Across Kenya
• Diploma/Certificate/Degree in Logistics, Supply Chain, Business or a related field. 1-2 years’ experience in dispatch/logistics is an added advantage.
• Good computer skills and ability to work with ERP systems.
• Good communication and coordination skills. Strong attention to detail.
• Ability to work under pressure and meet deadlines. Ability to work flexible hours.
• Knowledge of waybills, manifests, PODs and shipment tracking is an advantage.

Key Responsibilities

• Handle inbound and outbound customer calls.
• Respond to customer inquiries and provide accurate information.
• Follow up on pending deliveries and customer complaints.
• Follow up on COD collections and PODS.
• Conduct debtor follow-ups and collection calls.
• Resolve customer complaints professionally and promptly.
• Maintain accurate customer and call records.
• Escalate unresolved issues to the relevant departments.
• Follow up with branches, drivers and operations teams.
• Meet assigned customer service and collection targets.

Requirements

• Moving People, Goods and Opportunities Across Kenya
• Must have worked as a Debtor Collector.
• Diploma/Degree in Customer Service, Business, Communication or a related field.
• 1-2 years’ experience in customer care, call centre or debt collection.
• Excellent telephone communication and listening skills.
• Ability to handle difficult customers professionally.
• Good follow-up and negotiation skills.
• Computer literate with good data-entry and record-keeping skills.
• Patient, professional and solution-oriented.
• Ability to work under pressure and meet targets.